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Herzing University · 3 months ago

Senior IT Business Analyst

Milwaukee, WI

Full-time

Onsite

Senior Level, Lead/Staff

$94K/yr - $128K/yr

8+ years exp

Herzing University is a higher education institution committed to providing a diverse environment. The Senior IT Business Analyst is responsible for bridging the gap between IT and business units to ensure successful project delivery and alignment with business goals, involving detailed business analysis, stakeholder facilitation, and documentation maintenance.

EdTechHigher EducationUniversities

No H1B

Responsibilities

Act as a liaison between the IT department and functional business units, ensuring clear communication and understanding of business needs and technical solutions

Conduct detailed business analysis to identify business needs and develop solutions for business problems

Lead the gathering, analysis, and detailed documentation of complex business requirements and functional specifications from academic leadership, faculty, and administrative staff

Conduct gap analysis of current “as-is” processes versus desired “to-be” processes across functional areas

Develop and maintain comprehensive documentation of academic system configurations, policies, business requirements, processes, and workflows

Translate business requirements into functional specifications and ensure alignment with business goals, understanding strategic business needs and plans for growth

Coordinate and execute quality assurance (QA) and user acceptance testing (UAT), and play a key role in the testing and roll-out of new software or technology solutions, ensuring all system changes meet business requirements, compliance standards, and are implemented successfully

Collaborate with project managers and IT teams to perform feasibility analysis, scope projects, prioritize deliverables, and ensure projects are delivered on time, within scope, and within budget

Cultivate and maintain strong, collaborative relationships with diverse stakeholders across the organization

Advise senior academic and IT leaders on prioritizing future application development and system roadmaps based on strategic institutional goals and academic outcomes

Facilitate meetings and workshops with stakeholders to gather requirements and provide updates on project progress

Develop and deliver comprehensive reports and presentations to executive leadership and other stakeholders, ensuring clarity and actionable insights on project work

Continuously monitor and research the latest industry trends and emerging technologies to recommend innovative solutions. Depending on the project, travel to Herzing University campuses and locations may be needed

Perform other duties as assigned

Qualification

Business AnalysisData AnalysisProject ManagementBusiness Analysis CertificationProcess ModelingAnalytical SkillsCommunication SkillsInterpersonal SkillsProblem-Solving Skills

Required

Bachelor's degree in education, business, information systems, or related field

Minimum 8 years' experience in business analysis, with exposure to higher education environment

Strong analytical and problem-solving abilities, with strong critical and strategic thinking skills

Outstanding communication and interpersonal skills, effective at engaging stakeholders at all levels

Skilled in project management tools and methodologies, with a solid understanding of project management principles

Demonstrated ability to create clear documentation, business cases, and process flows

Ability to work in a fast-paced, collaborative environment and manage multiple priorities

Proficient in data analysis and reporting tools, with the ability to extract actionable insights

Skilled in process modeling using tools such as Visio and Lucidchart, with strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Occasional travel to university campuses or partner sites may be required