Winn-Dixie ยท 3 days ago
Online Shopper
Jacksonville, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expWinn-Dixie is a company committed to fostering an inclusive environment. The Online Shopper role involves assisting the department manager by accurately selecting and staging online orders, ensuring quality and customer satisfaction while adhering to performance standards.
Retail
Responsibilities
Accurately selects, scan,s and stages online orders using handheld devices, ensuring product quality, freshness, and order completeness. Follows substitution guidelines and freshness standards to ensure a positive customer experience, resolving issues with care and urgency. Creates an environment that enables customers to feel welcome, important and appreciated to ensure they have a quality shopping experience
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Adheres to all local, state, and federal laws, and company guidelines
Supports the achievement of performance standards by maintaining key operational metrics
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management. Notifies management of customer or employee accidents. Reports all safety risk, or issues, and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department
Performs other job-related duties as assigned
Qualification
Required
GED/High School Diploma
English
0-3 Yrs relevant experience
Familiarity with grocery product categories, freshness standards, and store layout
Comfortable using handheld devices, mobile apps, and barcode scanners
Strong attention to detail and commitment to order accuracy
Ability to work independently in a fast-paced environment
Prioritization and time management skills to meet fulfillment windows
Clear and respectful communication with associates and leadership
Flexibility to adapt to changing order volume and customer needs
Awareness of food safety, sanitation, and operational compliance standards
Preferred
English & Spanish
Company
Winn-Dixie
Founded in 1925, Winn-Dixie grocery stores, liquor stores and in-store pharmacies serve communities throughout five southeastern states - Alabama, Florida, Georgia, Louisiana and Mississippi.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Michael R. Haynes
DIRECTOR MEAT SEAFOOD OPERATIONS
Rochelle Tucker
Executive Assistant to CIO
Company data provided by crunchbase