Essen Health Care · 4 months ago
Associate Director of Operations (Health Homes)
US-NY-Bronx
Full-time
Onsite
Lead/Staff, Director/Executive
$80K/yr - $95K/yr
3+ years expEssen Health Care is the largest privately held multispecialty medical group in the Bronx, providing high-quality medical care to underserved residents. The Associate Director of Operations will oversee programmatic operations for the Lead Health Home’s Care Management Agency, ensuring effective service delivery and compliance with regulations.
Health CareMedical
Responsibilities
Provide direct supervision to General Manager(s) and closely monitor and manage the daily operations of the health home program, ensuring that all services are delivered effectively and efficiently
Hiring, training, and evaluating team members
Oversee the development and implementation of care plans for patients, ensuring that they receive comprehensive, coordinated care
Develop and implement programs and initiatives to improve patient outcomes, service delivery, and overall program effectiveness
Ensure that the health home operations comply with federal, state, and local regulations, as well as organizational policies and procedures
Implement and manage quality improvement initiatives to enhance service delivery and patient satisfaction
Collect and analyze operational data to identify trends and areas for improvement, and prepare reports for senior management and stakeholders
Collaborate with internal and external stakeholders, including healthcare providers, community organizations, and regulatory bodies, to enhance program services and outcomes
Participate in strategic planning activities to align the health home program with broader organizational goals and objectives
Serve as an advocate for patients, ensuring they receive the necessary support and resources for their health and well-being
Leverage health information technology, such as electronic health records (EHR), to improve patient care and operational efficiency
Perform other duties as assigned by the Director of Operations
Qualification
Required
Bachelor's degree in social science, healthcare administration, social work or human services; related experience in health care, specialized populations, and HIV treatment and prevention
Three (3) years' experience working with currently or formerly homeless populations and individuals with chronic conditions, including HIV, mental health disorders, and those living with HIV in a social service or medical setting; with a strong background in staff supervision experience
At least (2) years in a supervisory position in a health care or social service setting
Demonstrated knowledge of Care Management and Health Home outreach & enrollment
Strong knowledge of Microsoft Office Suite (Word, Visio, Excel)
Demonstrate judgment of safety, boundaries, and confidentiality issues
Strong understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts
Demonstrate appropriate leadership behaviors following the organization's vision, mission, and values
Motivational in a positive team environment
Strong organizational and interpersonal skills
Attend all meetings related to Health Home operations
Excellent time management skills and ability to multi-task
Preferred
Master's degree in social work with NYS license
Proficiency in Spanish and other languages preferred
Company
Essen Health Care
Essen Health Care is a premiere healthcare network in New York with over 400 providers across Manhattan, Bronx, Queens, Staten Island, Long Island and Westchester County.
501-1000 employees
H1B Sponsorship
Essen Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (34)
2023 (12)
2022 (12)
2021 (49)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kain Capital
2024-04-30Private Equity
Leadership Team
Durga Dhanikonda
Chief Information Security & Technology Officer (CISO & CTO)
Ranjan Munjal
Chief Financial Officer
Recent News
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