GDR · 4 months ago
Senior Student Success & Retention Consultant
GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. They are seeking a Senior Student Success & Retention Consultant to design and operationalize a comprehensive student success framework, focusing on improving persistence, completion, and equity outcomes.
Information Technology & Services
Responsibilities
Map student onboarding, orientation, and advising journeys to identify friction points
Design early alert systems (EAB Navigate, Starfish, Civitas) with risk thresholds and escalation workflows
Create advisor playbooks and communication toolkits for proactive student engagement
Ensure equity-centered interventions that support underserved student populations
Engage advising teams, faculty, and student support staff to drive adoption
Deliver frameworks and tools that are practical and implementable
Qualification
Required
10–15+ years of experience in student success, retention, or higher education consulting
Hands-on expertise with EAB Navigate, Starfish, Civitas, or similar tools
Experience developing advising strategies and communication protocols
Strong change management and stakeholder engagement skills