InEvent Careers · 3 months ago
Account Manager
United States
Full-time, Contract
Remote
Mid LevelInEvent is a remote event tech company that develops intelligent solutions for hospitality and marketing. They are seeking experienced Account Managers who will focus on building long-term relationships with customers while providing innovative solutions to enhance their events.
Computer Software
Responsibilities
Responsible for negotiating and converting renewals and upsell deals within the existing client portfolio - this includes regular customer reviews and product demonstrations to showcase new beneficial features suited to individual clients
Ensure excellent product knowledge of all our products and new releases at all times
Work with monthly, quarterly, and annual targets to ensure we hit our target upsell and ACV:
Work closely with both the Sales and Customer Success teams to ensure the client journey and touchpoints are smooth and beneficial for all parties
Deliver exceptional customer service to address client needs efficiently
Employ a consultative selling approach to understand and fulfill client requirements
Utilize advanced communication skills to interact with clients at all decision-making levels
Negotiate and close sales deals effectively
Maintain and manage pipelines in CRM systems (experience with HubSpot or Pipedrive is a plus)
Qualification
Required
Experience working in the Events Industry
Must have advanced English proficiency
Solid experience working in a B2B sales/account management role, where responsible for renewals and upselling, with key clients being SMEs and Enterprise
Track record of hitting and exceeding monthly, quarterly, and annual targets
Outstanding customer service and sales skills to ensure we respond efficiently to our client needs
Experience with upselling and maximizing account revenue
Advanced communication skills to comfortably and efficiently deal with clients at all decision-making levels
A consultative selling and account management approach
Excellent negotiation and closing skills
Experience of working with and managing pipelines in a CRM - HubSpot or Pipedrive experience is a plus
Benefits
Health Insurance
401k
Paid Time Off (PTO)
Language Learning Programs
Annual Summits
Birthday Gift and Work Anniversary Gifts
Company
InEvent Careers
InEvent is the most powerful software for professional events.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase