Senior Desktop Engineer jobs in United States
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Ropes & Gray LLP · 2 days ago

Senior Desktop Engineer

Ropes & Gray is a preeminent global law firm known for its leading practices in various legal areas. The Senior Desktop Engineer is responsible for managing and supporting desktop systems and infrastructure, ensuring stability, security, and optimal performance while providing technical guidance and support to end-users.

ConsultingLaw EnforcementLegal
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Manage and maintain desktop operating systems and software applications
Deploy, configure, and troubleshoot desktop hardware and peripherals
Develop and implement desktop deployment and management processes, including imaging, software packaging, and patch management
Collaborate with internal teams to develop and enforce desktop security measures and policies
Provide technical support to end-users, addressing software and hardware-related inquiries and issues
Troubleshoot and resolve complex technical issues related to desktop systems, software, and hardware
Conduct system performance analysis and optimization to ensure the efficient operation of desktop systems
Stay up-to-date with emerging technologies and industry trends in desktop engineering, recommending innovative solutions to improve desktop systems and user experience
Develop and maintain documentation, including standard operating procedures and knowledge base articles, for desktop engineering processes and solutions
Collaborate with vendors and external partners to evaluate and implement new desktop technologies and solutions

Qualification

Desktop operating systemsSoftware deploymentSystem administrationTechnical troubleshootingPerformance analysisAnalytical skillsProblem-solving skillsCommunication skillsInterpersonal skills

Required

Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum of 5 years of experience in desktop engineering, system administration, or a related role
Strong knowledge of desktop operating systems, software deployment, and system administration
Proficiency in troubleshooting and resolving technical issues related to desktop systems
Experience with system performance analysis and optimization
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels
Ability to work independently and as part of a team in a fast-paced environment

Benefits

Comprehensive health and well-being benefits
Personal and professional development
Career growth opportunities
Collegial and supportive culture
Discretionary bonus based on performance

Company

Ropes & Gray LLP

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Ropes & Gray, a preeminent, global law firm, has been ranked in the top-three on The American Lawyer's prestigious "A-List" for eight consecutive years and listed on Law.com’s UK “A-List” for three years in a row.

H1B Sponsorship

Ropes & Gray LLP has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (23)
2023 (24)
2022 (38)
2021 (21)
2020 (21)

Funding

Current Stage
Late Stage

Leadership Team

B
Bruce Willman
Chief Financial Officer
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Amanda Persaud
Partner
Company data provided by crunchbase