Werfen · 3 months ago
Blood Bank Technical Specialist - Seattle
US-WA-Seattle
Full-time
Onsite
Entry, Mid Level
2+ years expWerfen is an innovative company seeking a Blood Bank Technical Specialist to support the implementation of product lines and provide ongoing technical support for instrumentation and reagents. The role involves managing customer relationships, achieving sales objectives, and ensuring successful instrument go-live processes within the assigned territory.
Health CareHospitalManufacturingMedical Device
No H1B
Responsibilities
Lead the addition of assays to drive reagent growth on automation platforms within assigned territory
Provide technical presentations on Capture technology and Werfen automation process in tandem with Blood Bank Business Manager
Available for LEAN workflow consultations, Instrument evaluation and customer site audits as needed
Provide technical insights as a Subject Material Expert for both automation and reagent performance and integration
Understand and support Werfen products and product strategy relative to incorporating them in the laboratory workflow
Lead customer through instrument validation process to achieve at plan go-live timing
Provide assistance on items to include (but not limited to): Preparation and planning PQ, LIS/Validation, Instrument method validation, customer SOP assistance, determine customer go-live phases and dates, MD sign-off, staff training, QA review, Data assimilation and presentation to MD
Perform Installation Qualification (IQ) | Operational Qualification (OQ) and for Werfen instrumentation
Provide additional training to current install base as directed
Field contact and support for elevated Technical and Field Services problems within geographic territory
Comply with GEN.109, Complaint Handling for recording all complaint resolution activities during critical account management and intervention
Assist in implementation of field actions of critical impact to business needs such as software upgrades that enhance product quality or mitigate high risk compliance to FDA regulations
Perform troubleshooting in the field as necessary
A key technical resource with blood donor centers, large and corporate account management
Manage calibration tools and diagnostic equipment
Adhere to operating and quality procedures
Qualification
Required
Bachelor's degree (BS) from four-year college or university; or equivalent combination of education and experience
or MLT with a minimum 5 years experience (minimum 2 years Blood Bank experience) required
Minimum 2 years of Blood Banking Experience required
Prior clinical laboratory and/or field technical experience required
American Society of Clinical Pathologists (ASCP) MT/MLS or (NCA) CLS certification, required
Must be fully vaccinated against COVID-19 prior to starting employment, required
Must live in sales geographic region and be willing to travel 75%+
Preferred
American Society of Clinical Pathologists (ASCP) Specialist in Blood Bank (SBB) preferred
Project Management: ability to prioritize and schedule all aspects of the project in order to meet a deadline
Ability to work in a team environment, communication skills both written and oral, training or educator background
Ability to troubleshoot or problem solve
Company
Werfen
Werfen is a developer, manufacturer and distributer of IVD testing solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Dominique Petitgenet
Chief Operating Officer, Transfusion & Transplant
Ken Vogel, HCS
Human Resources Business Partner
Recent News
MarketScreener
2025-12-17
2025-12-08
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