The John Stewart Company ยท 3 months ago
Desk Clerk - Villas on The Park
San Jose, CA
Part-time
Onsite
New Grad, Entry Level
$19/hr - $22/hrThe John Stewart Company is a full-service housing management, development, and consulting organization committed to providing high-quality service in the affordable housing sector. The Desk Clerk is responsible for monitoring building traffic, communicating with tenants and visitors, writing reports, and enforcing project policies while maintaining a neat reception area.
Real Estate
Responsibilities
Answer telephones, direct calls, take messages and make emergency calls when situations arrive
Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management
Inform visitors of visitor policy, check visitor ID and sign visitors in and out of the building
Complete incident reports to record unusual building activity
Distribute resident mail on daily basis
Fill in as requested when other desk clerks are absent
Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens
Experience working with people of various cultural backgrounds, especially those with special needs is a plus
Knowledge of federal, state and local laws and Fair Housing guidelines
Ability to read, understand and communicate fluently in English
Good sense of awareness, urgency and follow procedures to solve problems
Qualification
Required
Under the direction of the Property Manager, the Desk Clerk monitors traffic in and out of the building, communicates with tenants, visitors and staff
Writes end of shift reports and incident reports, writes work orders, enforces project policies in a manner consistent with fair housing regulations, and keeps the reception area neat
Answer telephones, direct calls, take messages and make emergency calls when situations arrive
Assist with office responsibilities such as completing work orders, comment cards, visitor violation forms and other duties assigned by management
Inform visitors of visitor policy, check visitor ID and sign visitors in and out of the building
Complete incident reports to record unusual building activity
Distribute resident mail on daily basis
Fill in as requested when other desk clerks are absent
Testing of annual tuberculosis may be required as well as following Exposure Control Protocol for blood borne pathogens
Ability to read, understand and communicate fluently in English
Good sense of awareness, urgency and follow procedures to solve problems
Preferred
Experience working with people of various cultural backgrounds, especially those with special needs is a plus
Knowledge of federal, state and local laws and Fair Housing guidelines
Benefits
Medical, dental and vision care; preventative medical care paid at 100%.
Vacation leave of up to ten days per year in the first year.
Up to 80 hours of sick time per year.
Flexible Spending Accounts for Health Care and Dependent Care.
Company paid Life AD&D Long Term Disability.
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week).
Free, confidential counseling through our Employee Assistance Program.
Commuter benefit program.
Discounts for AT&T and ClassPass.
$100 annual Wellness Reimbursement.
Matching 401(K) Retirement Savings Plan of up to 2% of your compensation (for any employee who works 20 hours or more per week)
Up to 80 hours of sick time per year.
Company
The John Stewart Company
The John Stewart Company is a real estate firm providing finance, management, and construction services.
Founded in 1978
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jack Gardner
Chairman of the Board
Recent News
Seattle TechFlash
2025-04-28
Company data provided by crunchbase