Field Service Technician, QPS Security Scanners - Kansas City jobs in United States
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Rohde & Schwarz · 5 days ago

Field Service Technician, QPS Security Scanners - Kansas City

Rohde & Schwarz is a global technology company specializing in advanced technology solutions. They are seeking a Field Service Technician to conduct on-site installations and repairs of security scanner products, ensuring high performance and customer satisfaction.

Cyber SecurityManufacturingTest and Measurement
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Comp. & Benefits
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Conduct on-site or in-house installation and repair of equipment/systems to ensure it meets Rohde & Schwarz’ high standards of performance
Diagnose equipment malfunctions, perform repairs and complete preventative maintenance
Provide remote support to customers and complete service tickets in the ticketing system
Understand complex RF system architecture and apply that to diagnostic process
Represent the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing
Accurately prepare daily logs and reports of work performed, including hours spent and inventory used for each assignment
Ability to work independently on moderately complex projects
Effectively communicate with customers in a professional business environment

Qualification

RF systems repairRF concepts understandingIP NetworkingMicrosoft Office proficiencyCommunicationTime managementTeamwork skills

Required

4+ years of experience in RF systems repair, maintenance, and installation
Understanding of RF concepts and devices
Basic understanding of IP Networking and proper network configuration principles
Excellent communication, time management, and teamwork skills
Ability to work independently on customer sites under high stress
Can effectively use standard professional software such as Microsoft Office products and ticketing systems
Ability to travel a minimum of 50%, primarily domestic travel with occasional international travel
Ability to travel on short notice
Available to support an on-call schedule and respond to on-demand travel for service actions
Ability to work outside standard working hours, on holidays and weekends
Must be capable of lifting up to 75 pounds
Within 1hr driving distance of an International Airport within the geography
To be considered, candidates must be located in the US and have valid US work authorization
Ability to obtain DHS security clearance

Preferred

Familiarity with airport security scanner installation and service is a plus

Benefits

Flexible working hour models
Training & continuing education
Privately owned company
Promoting innovation
Long-term & attractive work environment

Company

Rohde & Schwarz

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Rohde & Schwarz is an independent manufacturer of test and measurement equipment for mobile radios, radiocommunications, TV Broadcasting.

Funding

Current Stage
Late Stage

Leadership Team

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Markus Fischer
Group President & COO
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Andreas Haegele
VP Sales Microwave Imaging
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Company data provided by crunchbase