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Northwestern Memorial Hospital · 3 months ago

Client Office Phlebotomist FLOAT-Full-time Days SD

Chicago, IL

Full-time

Onsite

Entry Level

1+ years exp

Northwestern Memorial Hospital is committed to delivering world-class care and is seeking a Client Office Phlebotomist FLOAT to join their team. This role involves performing phlebotomy and lab specimen collections while providing excellent patient care and ensuring compliance with safety and quality standards.

Health Care

Responsibilities

Performs phlebotomy and other lab specimen collections per age related standards

Provides appropriate post-phlebotomy patient care

Identifies need for patient medical assistance and call code as appropriate

Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager

Use manual requisitions and labels specimens appropriately

Label and process specimens according to establishes protocols and policies

Must effectively procure blood specimens from infant, adult, geriatric, and wheelchair bound patients

Must demonstrate competency for age related responsibilities

Understands the operation and maintenance of equipment pertinent to the job

Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results to the client office staff and performs other duties as assigned

Requests/obtains written physician orders with all required information necessary for lab services requested and accurately orders laboratory tests in computer system(s)

Prioritizes tasks and is able to multi-task

Performs and collects phlebotomy specimens within cost and maintains efforts of a less than 2 percent recollection or cancellation rate

Follows TJC National Patient Safety goals in regard to two patient identifiers and handwashing

Presents a friendly, approachable, professional demeanor and appearance

Provides accurate information and timely updates to patients and customers

Addresses questions and concerns promptly, or identifies appropriate person or recourse to do so

Demonstrates teamwork by helping co-workers within and across departments

Communicates effectively with others, respects diverse opinions and styles and acknowledges the assistance and contributions of others

Uses organizational and unit/department resources efficiently

Manages work schedule efficiently, completing tasks and assignments on time

Participates in efforts to reduce costs, streamline work processes and improve and grow services we provide

Communicates and notifies Laboratory and/or Physician of problems with specimen procurement to ensure optimal care

Provides follow up on test results to appropriate individuals in a professional and courteous manner

Continuously updated on information by reading emails and demonstrates compliance in MediaLab

Maintains a safe work environment, holds self-accountable for safe work practices, performs all aspects of daily work in a manner that contributes and ensures an environment of patient safety

Adheres to all recommendations and requirements of the Lab and Hospital Safety Committee

Performs all aspects of patient care in a manner that optimizes patient safety and reduces the likelihood of medical/health care errors

Complies with all organizational policies regarding ethical business practices

Performs clerical duties directly related to handling and processing of lab specimens

Performs clerical work; faxing, printing, filing, reviewing, and verbally releasing laboratory results

Initiates the meeting of responsibilities without prompting and can complete tasks independently without immediate supervision

Demonstrates the values of team concept on a consistent basis

Interacts with all team members in a professional manner and aids/assists coworkers to complete assigned tasks

Travel to additional sites when needed

Qualification

Phlebotomy certificationPhlebotomy experienceProcessing lab specimensMedical EMR systemsMedical terminologyValid Driver’s License

Required

High School diploma or equivalent

Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting