Abilities First ยท 3 months ago
Support Coordinator
Springfield, MO
Part-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrAbilities First is a professional organization focused on case management for individuals with developmental disabilities. The Support Coordinator will manage a diverse caseload, conduct interviews, prepare documentation, and collaborate with interdisciplinary teams to ensure individuals receive appropriate services and support according to guidelines.
CommunitiesHealth CareNon ProfitSocial Assistance
Responsibilities
Manage a diverse caseload of moderate size and complexity
Interview individuals, their families, and other responsible parties. Assist in completing necessary documents. Collect basic data and obtain appropriate additional information from other agencies. Participate on the inter-disciplinary team to review each case
Prepare and complete case notes, quarterly reviews, annual reviews, support monitoring and any other required reports concerning the Individualized Support Plan (ISP) in accordance with Department of Mental Health (DMH) guidelines, Medicaid regulations and Abilities First policy
Complete all required documentation (ISPs, waiver paperwork, support monitoring, etc.) in a timely manner following DMH regulations, Medicaid guidelines, Abilities First policy, and all applicable regulatory requirements
Complete and enter casenote documentation into SETWorks billing system daily, no later than 72 business hours after TCM activity
Maintain a monthly/yearly Service Goal of 75% of hours worked, ensuring service provided is documented in the SetWorks system
Maintain individuals client record in accordance with DMH and Medicaid guidelines
Facilitate the interdisciplinary teams development of the ISP for everyone served
Attend interdisciplinary team meetings to discuss individuals eligibility, ISP, progress, and possible changes in supports or services
Prepare service authorizations and arrange for individuals to access services
Monitor services to ensure that the terms of the authorization are being fulfilled by the contracted providers, to check on quality of services, and to review individual progress according to the state support-monitoring directive
Develop goals and outcomes with each individual recognizing and identifying changing his/her wants and needs. Identify any available natural supports. Provide information about appropriate community resources. Continuously assess supports in place for the individual and ensure they are effective toward supporting the individual to reach his/her goals as identified in the ISP
Collaborate with Utilization Review Committee (URC) to obtain funding for needed services that cannot be met using natural supports
Maintain contact with every individual on caseload as per DMH guidelines. This includes monthly face-to-face visits and completion of monthly Support Monitoring according to DMH guidelines with all individuals receiving Residential services
Meet face-to-face with individuals on caseloads that Abilities First serves. Verify documentation of ISP and services with the contracted provider
Review provider documentation including daily progress notes, provider summaries, incident reports, and service authorizations that result in provider billing for accuracy of services authorized
Provide progress reports and advise individuals, their families, and other responsible parties
Visit service agencies, attend meetings, and confer with senior staff to become informed concerning community resources for persons with developmental disabilities
Review literature and confer with senior staff concerning theories and practices in the fields of social work, psychology, special education, and health care for persons with developmental disabilities
Attend all relevant trainings and in-services as required by Abilities First and DMH
Conduct individual assessments on a limited basis involving the use of specialized knowledge and applications associated with a specific discipline such as social work, psychology, special education, counseling, health care, or occupational therapy
Prepare and maintain accurate expenditure records for individuals in accordance with the ISP budgets
Be available to handle emergency situations with individuals as needed in accordance with Abilities First Policy and state regulations (i.e. abuse/neglect, mandated reporting, etc.). Support Coordinators are mandated reporters
Office space will be provided; however, working outside of the office is permitted when approved by the Director of Support Coordination
Attend staff meetings concerning new or revised policies and procedures and implement new information accordingly
Light lifting required. Extensive sitting
Perform other related work as assigned
Qualification
Required
Manage a diverse caseload of moderate size and complexity
Interview individuals, their families, and other responsible parties
Assist in completing necessary documents
Collect basic data and obtain appropriate additional information from other agencies
Participate on the inter-disciplinary team to review each case
Prepare and complete case notes, quarterly reviews, annual reviews, support monitoring and any other required reports concerning the Individualized Support Plan (ISP) in accordance with Department of Mental Health (DMH) guidelines, Medicaid regulations and Abilities First policy
Complete all required documentation (ISPs, waiver paperwork, support monitoring, etc.) in a timely manner following DMH regulations, Medicaid guidelines, Abilities First policy, and all applicable regulatory requirements
Complete and enter casenote documentation into SETWorks billing system daily, no later than 72 business hours after TCM activity
Maintain a monthly/yearly Service Goal of 75% of hours worked, ensuring service provided is documented in the SetWorks system
Maintain individuals client record in accordance with DMH and Medicaid guidelines
Facilitate the interdisciplinary teams development of the ISP for everyone served
Attend interdisciplinary team meetings to discuss individuals eligibility, ISP, progress, and possible changes in supports or services
Prepare service authorizations and arrange for individuals to access services
Monitor services to ensure that the terms of the authorization are being fulfilled by the contracted providers, to check on quality of services, and to review individual progress according to the state support-monitoring directive
Develop goals and outcomes with each individual recognizing and identifying changing his/her wants and needs
Identify any available natural supports
Provide information about appropriate community resources
Continuously assess supports in place for the individual and ensure they are effective toward supporting the individual to reach his/her goals as identified in the ISP
Collaborate with Utilization Review Committee (URC) to obtain funding for needed services that cannot be met using natural supports
Maintain contact with every individual on caseload as per DMH guidelines
This includes monthly face-to-face visits and completion of monthly Support Monitoring according to DMH guidelines with all individuals receiving Residential services
Meet face-to-face with individuals on caseloads that Abilities First serves
Verify documentation of ISP and services with the contracted provider
Review provider documentation including daily progress notes, provider summaries, incident reports, and service authorizations that result in provider billing for accuracy of services authorized
Provide progress reports and advise individuals, their families, and other responsible parties
Visit service agencies, attend meetings, and confer with senior staff to become informed concerning community resources for persons with developmental disabilities
Review literature and confer with senior staff concerning theories and practices in the fields of social work, psychology, special education, and health care for persons with developmental disabilities
Attend all relevant trainings and in-services as required by Abilities First and DMH
Conduct individual assessments on a limited basis involving the use of specialized knowledge and applications associated with a specific discipline such as social work, psychology, special education, counseling, health care, or occupational therapy
Prepare and maintain accurate expenditure records for individuals in accordance with the ISP budgets
Be available to handle emergency situations with individuals as needed in accordance with Abilities First Policy and state regulations (i.e. abuse/neglect, mandated reporting, etc.). Support Coordinators are mandated reporters
Office space will be provided; however, working outside of the office is permitted when approved by the Director of Support Coordination
Attend staff meetings concerning new or revised policies and procedures and implement new information accordingly
Light lifting required
Extensive sitting
Perform other related work as assigned
Intermediate knowledge of a specific discipline such as social work, psychology, special education, counseling, health care, or occupational therapy
Intermediate knowledge of case management methods, principles, and techniques
Intermediate knowledge of various developmental disabilities and corresponding vendors and services available for individuals
Intermediate knowledge of interviewing methods, principles, and techniques
Ability to manage a caseload of individuals with developmental disabilities, to keep service plans current, and to maintain accurate records
Ability to collect and analyze information to make decisions concerning an individuals service plan
Ability to identify potential abuse and neglect situation and follow protocol according to all applicable regulatory requirements
Ability to develop a logical, feasible, and practical service plan for individuals with developmental disabilities
Ability to evaluate the progress of individuals and the quality of their service programs
Ability to communicate effectively
Ability to encourage a positive work atmosphere
Ability to lead others in a manner that encourages employees to
Company
Abilities First
Abilities First provides residential, living assistance, and employment support for individuals with developmental disabilities.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jan Kraft
Executive Director
Company data provided by crunchbase