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Valley Baptist Health System · 2 days ago

Clinical Systems Admin Analyst

Brownsville, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Valley Baptist Health System is a leading healthcare provider dedicated to improving health and well-being in the community. The Clinical Systems Admin Analyst provides support to clinical systems users, resolves technical issues, and ensures the integrity of patient data while maintaining system performance and security.

Health Care

Responsibilities

Provides direct and timely support to all Clinical Systems users

Resolves technical and administrative issues on assigned equipment and provides timely communications of issues

Reconciles or corrects patient data, records, or images when necessary

Conducts system installation and application adjustments, as necessary

Takes appropriate actions as required with assigned servers to minimize downtime when instructed to do so

Oversees and reports activities of vendors in support and maintenance of systems and the installation of new components

Maintains comprehensive site documentation to include an inventory of assigned equipment, system configuration details, warranty information, emergency contact lists and escalation procedures

Troubleshoots hardware and software issues and documents issues and resolutions

Establishes system performance benchmarks and thresholds

Performs daily system checks to include the review of system logs, clearing of errors, responding to failures/warnings and the comparison of system characteristics against benchmarks and thresholds

Implements and maintains a Quality Assurance/Quality Control (QA/QC) program that includes performance and documentation of periodic calibration and preventive maintenance of assigned equipment

Provides education and training on systems in use and provides periodic training updates as systems are upgraded or enhanced to all appropriate clinical staff as required

Implements system updates and enhancements and provides in-service presentations to inform personnel of system enhancements, their capabilities and impact on operations in coordination with the vendors, Information Services, Biomedical Engineering and department supervisors

Maintains system security, audits system access and works with IS Security analyst to ensure compliance with security policy and procedures

Reports security incidents per policy

Qualification

Clinical Systems AdministrationTroubleshooting Hardware/SoftwareQuality Assurance/Quality ControlHealthcare Environment ExperienceSystem Performance MonitoringTrainingEducationVendor ManagementCommunication SkillsDocumentation Skills

Required

Associate's Degree in Nursing or Healthcare related field

RN or CST

BLS

2 years working in a healthcare environment with 1 year in surgical services

Demonstrates ability in working independently

Possesses or develops ability with specific tools and software needed to perform assigned tasks

Preferred

Bachelor's Degree in Nursing or Healthcare related field and equivalent experience directly related to the specific functional area the employee will be assigned

5 years in the healthcare industry and 3 years working with surgical services

Knowledge of patient care environment and in-depth knowledge of hospital processes