SpaceX · 3 months ago
Hospitality Specialist
SpaceX is a company focused on developing technologies for human life on Mars. The Hospitality Specialist role is responsible for enhancing the guest experience by providing exceptional service in food service outlets and catering locations, while also ensuring adherence to safety and sanitation protocols.
AerospaceManufacturingSpace Travel
Responsibilities
Execute services and catering/event requests, following detailed schedules and timelines, ensuring absolute guest satisfaction
Support the setup, execution and breakdown of services/events including workstations, surrounding areas, dining, work, and storage spaces, ensuring safety and organization
Collaborate with a team to meet time and quality standards set by leadership while working with urgency
Assist in organization, cleaning and maintenance on departmental tools, equipment, and food service areas
Complete daily record keeping, tasks, and opening/closing checklists
Interact professionally with guests, supervisors, and co-workers
Engage with guests through strong customer service, clearly communicating operational expectations, anticipating their needs and exceeding expectations
Maintain proper safety guidelines and food safety/sanitation practices
Understand and participate in the training of all Hospitality roles and responsibilities, filling in for roles as needed
Qualification
Required
High school diploma or equivalency certificate
4+ years of food service experience in customer service role
Ability to carry large, heavy items unassisted (up to 25lbs)
Must have the ability to stand for long periods – up to 8-12 hours a day
Able to perform frequent bending, stooping, and lifting of objects through entire shift
Must be able to work all shifts and available for overtime, weekends and holiday(s) as needed
Willingness to participate in internal leadership and development training
Adaptability, problem-solving skills, and extreme attention to detail
Team player with the ability to collaborate effectively, including but not limited to training of incoming team members
Ability to work gracefully under pressure
Must have or obtain TX Food Handlers card and TABC certification (training provided internally as needed)
To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State
Preferred
2+ years of leadership experience
7+ years of food service experience in customer service role
Self-motivated and takes initiative in a dynamic, fast-paced environment
Previous work experience in a high-volume output environment
Previous work experience in team settings
Excellent interpersonal, oral, and written communication skills
Excellent time management skills
Advanced understanding of food safety and sanitation practices
Basic computer skills (Microsoft Office primarily)
Advanced knowledge with allergen identification and dietary restrictions
Advanced knowledge of food ingredients, preparations, and styles
Advanced beverage knowledge including proper wine service
Advanced knowledge of service styles and expectations
Experience in all areas of restaurant and event service including serving, bartending, and porting
Demonstrated excellence in guest service skills: reliable, consistent, informative, pleasant
Company
SpaceX
SpaceX is an aviation and aerospace company that designs, manufactures, and launches rockets and spacecraft.
Funding
Current Stage
Late StageTotal Funding
$11.78BKey Investors
Korea Investment PartnersIntesa SanpaoloAndreessen Horowitz
2025-12-12Secondary Market
2025-09-10Secondary Market
2025-08-13Secondary Market· $10M
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