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The RMR Group · 2 hours ago

Head of AI Enablement and Automation

Newton, MA

Full-time

Onsite

Director/Executive

$200K/yr - $280K/yr

8+ years exp

The RMR Group is a leading U.S. alternative asset management company focused on commercial real estate. The Head of AI Enablement and Automation will drive AI and automation initiatives across the company's diversified real estate portfolio, collaborating with stakeholders to enhance operational efficiency and improve decision-making.

Asset ManagementReal EstateReal Estate Investment

Comp. & Benefits

Responsibilities

Develop and execute a comprehensive AI and automation strategy aligned with business objectives across all functional areas and real estate asset classes

Lead cross-functional teams to identify, prioritize and implement AI use cases that deliver measurable business value

Establish AI governance frameworks, ethical guidelines and responsible usage policies to ensure compliance with legal and regulatory standards

Partner with executive leadership to integrate AI initiatives into long-term strategic planning

Monitor AI performance metrics, address biases and maintain transparency in AI-enabled processes across the organization

In partnership with the Software Development team, oversee the design, development and deployment of AI agents and machine learning models for specific business processes

Lead the integration of AI solutions into existing enterprise platforms, ensuring seamless connectivity and functionality

Build and maintain scalable AI infrastructure and data pipelines to support real estate operations across multiple asset classes

Own and govern the enterprise data platform, ensuring data quality, accessibility, and compliance

Collaborate with IT teams to ensure AI systems meet security, compliance and performance requirements

Establish best practices for AI model training, optimization, and continuous improvement

Facilitate communication between AI/technology teams and business units across all functional areas

Advocate for AI adoption throughout the organization, educating stakeholders on benefits and addressing concerns or misconceptions

Develop and deliver training programs to upskill teams on AI tools and automation platforms

Manage change initiatives related to AI implementation, ensuring smooth transitions and user adoption

Collaborate with legal, compliance, and risk management teams to address AI-related regulatory and ethical considerations

Build, lead and mentor a high-performing team of AI and data engineers, data scientists, automation specialists, and technical experts

Establish hiring strategies to attract top AI and automation talent in the real estate technology space

Create professional development programs and career progression paths for team members

Foster a culture of innovation, continuous learning and responsible AI development

Manage team performance, conduct regular reviews and provide coaching and feedback

Evaluate, select and manage relationships with AI technology vendors and service providers

Oversee integration of third-party AI tools and platforms with existing real estate management systems

Negotiate contracts and manage budgets for AI technology investments and implementations

Ensure interoperability between AI solutions and existing property management, financial and operational systems

Stay current with emerging AI technologies and assess their potential application to real estate operations

Establish KPIs and metrics to measure the effectiveness and ROI of AI and automation initiatives

Generate regular reports on AI performance, cost savings and business impact for executive leadership

Conduct post-implementation reviews and continuous improvement assessments

Track and report on AI adoption rates, user satisfaction and operational efficiency gains

Develop business cases and ROI analyses for new AI investment opportunities

Qualification

Generative AI modelsMachine Learning algorithmsNatural Language ProcessingCloud platformsPythonSQLReal estate operationsProject managementInnovative mindsetLeadership skillsCollaborative approachContinuous learning

Required

Degree in AI, Machine Learning, Computer Science, Data Science or related field required

MBA or real estate/finance degree a plus

8-10 years in leadership roles with 5+ years managing technical teams and enterprise AI implementations

Deep knowledge of Generative AI models, ML algorithms, NLP, computer vision and predictive analytics

Proficiency in Python, R, SQL

Experience with cloud platforms (AWS, Azure, GCP) and enterprise system integration

Understanding of real estate operations across all asset classes, financial analysis, property valuation and market dynamics

Familiarity with real estate technology platforms such as Yardi, Argus, VTS, Funnel CRM

Proven ability to lead cross-functional teams, drive organizational change and communicate complex AI concepts to all stakeholder levels

Strong strategic thinking and project management capabilities

Innovative mindset, collaborative approach, ethical foundation for responsible AI development and commitment to continuous learning and measurable business results

Preferred

Real estate or asset management experience preferred

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Health Savings Account (HSA) & Flexible Spending Plans (FSA)

401(k) Plan with Employer Match

Holidays, Vacation & Sick Time

Parental Leave

Tuition Assistance

Matching Gift Program

Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance