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Canon USA · 1 week ago

Technical Advisor - Professional Technology & Support

Burbank, CA

Full-time

Onsite

Senior Level

$97K/yr - $145K/yr

7+ years exp

Canon U.S.A., Inc. is seeking a Technical Advisor to join their Imaging Products and Solutions team in Burbank, CA, supporting the motion picture business and VIP customers. The role involves demonstrating Canon’s imaging products, providing product expertise, conducting training seminars, and representing Canon at industry events.

Consumer ElectronicsDigital MediaElectronicsHardwareManufacturingPhotographyProductivity Tools

No H1B

U.S. Citizen Only

Responsibilities

Serve as on-site manager to oversee and execute product management’s vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products

Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals

Conduct and manage in person and virtual product demos and product training seminars

Collaborate with Canon’s Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects

Represent Canon in on camera interviews, social media and marketing content

Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility

Represent Canon as expert in the field at local association and cinema community events

Foster third party relationships

Qualification

Motion picture productionPTZ/remote camera systemsTechnical training experienceLive broadcast marketMicrosoft OfficeProblem analysisMultitaskingDeadline-orientedVerbal communicationWritten communicationInterpersonal skillsOrganizational skills

Required

Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional

Experience with PTZ/remote camera systems, control and streaming protocols is required

Requires relevant technical training experience including curriculum development

Must have good verbal and written communication skills

Flexibility to work some evenings and weekends during events

Highly organized, self-starter with excellent interpersonal skills in changing environments

Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions

Demonstrates good judgment in selecting methods and techniques for obtaining solutions

Ability to multitask and prioritize projects and deadlines

Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams

Preferred

Experience in the technical aspects of motion picture production and/or the live broadcast market preferred

Benefits

Employee referral bonus

Employee discounts

“Dress for Your Day” attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you can’t get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.