Customer Experience Specialist jobs in United States
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United Wholesale Mortgage · 7 hours ago

Customer Experience Specialist

positionPontiac, MI
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

United Wholesale Mortgage (UWM) is America’s #1 mortgage lender and they are seeking a Customer Experience Specialist. The role involves various mortgage operation tasks such as data entry, loan verification, and compliance review.

FinanceFinancial ServicesMortgage
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H1B Sponsor Likelynote

Responsibilities

Entering data
Splitting and labeling loan packages
Ordering verifications of income
Verifying Social Security Numbers
Indexing of loan conditions
Ordering and uploading documents
Loan verification
Submitting summary report reviews
Reviewing state and federal compliance
Handling inbound and outbound calls

Qualification

Data entryLoan verificationCompliance reviewCustomer serviceMultitasking

Required

High school diploma or equivalent
Comfortable with technology (experience using dual monitors)
Process oriented
Comfortable talking with clients over the phone
Ability to multitask and adapt to change
Positive attitude and willingness to learn
Strong attention to detail
Experience in a professional or office setting

Preferred

No Mortgage experience necessary

Benefits

Paid time off (PTO)
Promotion and growth opportunities offered
Comprehensive health, dental and vision benefits offered
Weekly paychecks
Free 24/7 gym
Complimentary fruit and drinks

Company

United Wholesale Mortgage

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United Wholesale Mortgage is a wholesale mortgage lender.
dateFounded in 1986
location
Pontiac, Michigan, USA
people-size5001-10000 employees
web-link
http://uwm.com

H1B Sponsorship

United Wholesale Mortgage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (120)
2024 (120)
2023 (69)
2022 (53)
2021 (40)

Funding

Current Stage
Public Company
Total Funding
$2.3B
Key Investors
The Gores Group
2025-09-09Post Ipo Debt· $1B
2024-12-05Post Ipo Debt· $800M
2021-01-22IPO

Leadership Team

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Martim Schnack
VP, IT Enablement
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Recent News

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Sweeney amends lawsuit against AIME, names UWM
2025-12-16
Company data provided by crunchbase