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Fred Hutch · 3 hours ago

Systems Engineer III

Seattle, WA

Full-time

Hybrid

Mid, Senior Level

$115K/yr - $182K/yr

7+ years exp

Fred Hutchinson Cancer Center is an independent, nonprofit organization focused on cancer treatment and research. The Systems Engineer III is responsible for ensuring the stability and efficient operation of infrastructure systems, providing operational support, and leading complex projects to improve infrastructure technology and processes.

Hospital & Health Care

No H1B

Responsibilities

Fulfill day-to-day operational tasks associated with maintaining infrastructure systems

Serve as technical lead or team member for large, complex projects to provide new or improved infrastructure services

Install/build, configure, administer, and decommission infrastructure systems, including upgrades, patches, and migrations

On a rotation basis, provide 24/7 on-call support for mission critical infrastructure systems

Provide Tier 3 Support of infrastructure systems. Act as an escalation point for technical issues as required

Monitor and report on infrastructure systems’ usage, capacity, and availability. Set appropriate monitoring and alerting levels for infrastructure systems

Respond to incidents and service outages to restore service interruptions in a timely manner

Fulfill service requests in the most supportable and expedient way

Monitor and tune infrastructure systems for optimal performance

Control and limit infrastructure systems’ access in compliance with security policies and best practices to maintain system integrity

Create new and maintain current and accurate technical documentation and diagrams

Develop and nurture relationships and collaborate with other members of IT staff and end users to resolve technical challenges

Lead hardware / software evaluation for infrastructure systems

Participate in and present at Design Reviews to ensure reasonable and supportable solutions

Lead and promote the use of and offer improvements for departmental processes such as change management, incident management and problem management

Perform assigned tasks to improve processes, meet departmental goals

Analyze, troubleshoot, and resolve infrastructure systems’ issues

Identify opportunities and improve operational efficiencies

Eliminate manual tasks via configuration management and automation tools or scripts

Design, plan, build and lead system and disaster recovery tests

Train and excel in expertise of specialized technical area(s). Act as a subject matter expert in specialized technical area(s)

Mentor entry and intermediate level staff

Perform complex planned maintenance after-hours / weekends as required

Deliver formal and informal presentations on a variety of technical topics

Inform leadership of systems status, currently tracked issues or problems

Perform analysis, capacity planning, and performance planning on infrastructure systems

Work effectively with vendors, contractors, and other staff to coordinate system installations and provide quality assurance oversight

Perform other duties as assigned

Qualification

System administrationInfrastructure systems supportVirtualization technologiesMicrosoft Active DirectoryLinux administrationPython programmingPowerShell programmingData protection systemsStorage managementSharePoint managementDisaster recovery planningAnalytical troubleshootingCommunication skillsTeam collaborationDocumentation skillsPresentation skills

Required

BS in Computer Science, Engineering, or related field desired; or equivalent work experience

Five plus years of experience supporting a complex messaging environment with multiple platforms, anti-spam, and mail routing systems

Five plus year of experience supporting an enterprise data protection environment including archiving hundreds of TBs of data

Five plus years of experience managing large storage platforms containing PBs of data, working with storage protocols (iSCSI, NFS, and CIFS)

Five plus years of experience managing a multi-farm SharePoint environment

Five plus years of experience building and supporting virtualization technologies

Seven plus years of system administrator or engineer experience in an enterprise with increasing responsibilities

Five plus years of experience supporting two or more server operating systems in a large complex heterogeneous environment

Three plus years of experience using Python or PowerShell programming for system administration and automation including Ansible

Advanced skills with server operating systems, such as Microsoft Server, RHEL, and/or Ubuntu

Expert skills administering Microsoft Active Directory, DFS and WINS; experience of multiple OSes authenticating to AD; experience with AD architecture and integration with Linux systems, LDAP, and Kerberos

Expert skills administering Linux distribution(s); experience authenticating to AD/LDAP and managing permissions

Advanced technical knowledge of current software protocols, and Internet standards

Strong multi-faceted, analytical troubleshooting and critical thinking skills

Strong presentation, communication, and interpersonal skills

Competent use of desktop applications to include Visio

Reliable contributor both individually and as a member of the team