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Canon USA · 7 hours ago

Parts Planning Analyst

Itasca, IL

Full-time

Hybrid

Mid Level

$54K/yr - $82K/yr

3+ years exp

Canon USA is a leader in digital imaging and innovation, seeking a Parts Planning Analyst to enhance their supply chain efficiency. The role involves analyzing inventory data, generating reports, and coordinating with vendors to ensure optimal inventory levels and customer satisfaction.

Consumer ElectronicsDigital MediaElectronicsHardwareManufacturingPhotographyProductivity Tools

No H1B

Responsibilities

Maintain a advanced level of Customer Satisfaction when supporting Field Service, other departments, vendors, suppliers, and end customers using all system platforms available

Performs analysis on inventory levels, aging and turns. Identifies order strategies, supply routes, problem areas and proposes corrective actions

Prepares, delivers and analyzes reports/systems to maximize efficiencies of existing systems and strategies. Continually improving methods to eliminate potential troubled areas for our Quick Response Locations, Regional Parts Centers, or Technician

Interfaces with vendors/suppliers to better improve Canon's Supply chain

Purchases from vendors/suppliers based on projects, reporting, or systems, for assigned locations that meet departmental goals and targets for fill ratio

Monitors/analyzes inventory reports, and or Planning Systems, to maintain proper re-order points at all stocking locations, meeting inventory level and fill ratio targets

Create reports that provide analysis of trends, using that information to make inventory stocking recommendations for Field Service Technicians. Setting up meetings with Service to review those reports in-depth and getting their input on correct inventory levels for each Technician

Confirm the accuracy of invoices, bills and charges relative to the shipment of goods and resolve any discrepancies found

Work with Product Support on product launches, quality recalls, alternate sourcing and unexpected demand

Coordinate items flow from source and within network, modify as needed

Analyze QRL inventory position based on MIF, urgency, and parts cost

Document suggested procedure/systematic improvements that will elevate team productivity/efficiencies for Manager to review

Provide direct support to Service taking as many phone calls, as quickly as possible, using the monitored phone system as requested by Manager

Monitor, review and respond to emails, and emails in the group mailbox, from Field Service, Vendors, Suppliers, and other departments as quickly as possible

Perform any, and all, responsibilities of a Parts Support Rep, or Mission Critical Parts Expeditor as directed to by Manager

Provide training and Parts Support Representatives, Mission Critical Parts Coordinators, or Parts Planning Analysts

Completed all tasks, projects and functions assigned by Manager