CAMBA · 3 months ago
Program Supervisor, Homelessness Prevention Initiative (HPI) (HomeBase-Eastern Pkwy)
Brooklyn, NY
Full-time
Onsite
Entry, Mid Level
$60K/yr - $65K/yr
1+ years expCAMBA is a community organization dedicated to building an inclusive New York City. The Program Supervisor will oversee case management services aimed at preventing homelessness for at-risk individuals and families, ensuring compliance with standards and improving program effectiveness through staff supervision and client engagement.
Health CareNon ProfitProfessional ServicesSocial
Responsibilities
Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders regarding best program practices
Has input into and understanding of, Case Management aspects of contract requirements and communicates this understanding to staff
Ensure that all client files and electronic files are kept in compliance with funder’s standards and implement CAMBA internal Quality Assurance protocol
Analyze case management program and demographic data to make programmatic improvements
Maintain all trackers, monitor scheduling/ staff calendars
Review and ensure appropriate action is taken in response to program emails
Supervise, coach, motivate and counsel direct reporting staff to excel
Plan and organize program activities to maximize program contract's goals and performance targets
Improve teamwork among direct reporting staff as well as among peers
Troubleshoot and make decisions within the boundaries of authority level, in accordance with program policies, procedures, and protocols
Work with direct reporting staff to improve work performance through client feedback, training, and other appropriate mechanisms
Overcome resistance to change from clients, direct reporting staff, and supervisors/funders
Administer constructive discipline to direct reporting staff, as needed
Assist in recruiting of program eligible clients
Confer with CAMBA’s Management staff as needed regarding programmatic and personnel issues
Manage own time effectively and coordinate program activities to maximize time of direct reporting staff
Monitor and review clients' progress weekly by conducting case conferences with staff
Review all documentation related to clients' progress for accuracy, completeness, and clarity
Participate in administrative and staff meetings as requested
Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders
Prepare marketing materials for the program
Reach out and market the program to the community in order to recruit clients
Prescreen clients over the telephone for eligibility and may schedule intake appointments
May have direct client service/program responsibilities in addition to the above
Qualification
Required
Bachelor's degree (e. g., B.A., B.S.W.)
At least 1 year of supervisory experience and/or equivalent experience
Benefits
Health insurance
Dental insurance
403(b) retirement plan with employer match
Paid time off (vacation, personal, and sick time)
Paid holidays
Company
CAMBA
CAMBA is an NGO that renders education, youth development, legal, health counseling, family and community support services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $0.5M
Leadership Team
Ross Lorber
Chief Financial Officer
Recent News
2024-05-24
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