Director of Consumer Collections Strategy/Operations jobs in United States
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Newbold Advisors, LLC · 3 months ago

Director of Consumer Collections Strategy/Operations

positionCincinnati, Ohio
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff, Director/Executive
money$170K/yr - $275K/yr
date5+ years exp

Newbold Advisors, LLC is seeking two transformative leaders to reimagine and modernize the Consumer Lending Collections function for one of the nation’s top finance institutions. These roles will lead the collections organization across multiple lending products, overseeing operations and driving modernization initiatives.

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Responsibilities

Lead the end-to-end collections organization across multiple lending products
Oversee daily operations, portfolio management, vendor performance, and risk outcomes
Spearhead modernization initiatives, including platform migrations, omnichannel engagement, predictive contact strategies, and new telephony systems
Implement specialized workflows and scorecard-driven approaches for high- and low-risk accounts
Partner closely with Risk, IT, Credit, and Operations leadership to drive delinquency reduction, charge-off mitigation, and operational efficiency
Forecast trends and support executive-level decisions
Drive talent development and succession planning responsibilities

Qualification

Consumer collections leadershipCollections operations transformationDelinquency segmentationLoss forecastingOperational performance optimizationExecutive presenceProcess improvementsCost savings

Required

10+ years leading consumer collections or recovery operations in auto, mortgage, or credit card sectors
Experience managing large teams up to 500 FTE, including offshore
Proven track record in transforming large-scale collections operations, including platform and telephony modernization, and digital engagement strategies
5-10 years of Collections experience in a senior role
Experience managing 75-150 people and complex vendor relationships
Experience in back-end recovery (attorneys, probate, collections)
Expertise in delinquency segmentation, loss forecasting, and operational performance optimization
Strong executive presence with experience influencing senior leadership and engaging with regulators
Demonstrated ability to drive cost savings, process improvements, and sustainable operational change

Benefits

Employee benefits package
Lucrative bonus and stock plans
Relocation package offered

Company

Newbold Advisors, LLC

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I was recruited to execute a series of strategic initiatives for commercial clients within the mortgage banking industry.
dateFounded in 2006
location
Clearwater, Florida, USA
people-size201-500 employees
web-link
http://www.newboldadvisors.com

Funding

Current Stage
Growth Stage

Leadership Team

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Chad Moyer
Partner
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Michael Wade
Partner
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Recent News

PR Newswire
Newbold Advisors Welcomes Senior Executive Pascal Boillat to Launch New Technology Initiatives in the Financial Services Industry
2024-02-13
Company data provided by crunchbase