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DICK'S Sporting Goods · 3 months ago

Retail Running Ambassador

Store1500 Victor NY

Full-time

Onsite

Entry Level

$15.50/hr - $24.25/hr

1+ years exp

DICK'S Sporting Goods is transforming retail with its House of Sport concept, providing an engaging and community-focused experience for athletes. The Retail Running Ambassador role focuses on delivering personalized service and expert product recommendations to runners, enhancing their overall experience through tailored consultations and product knowledge.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Conducts assessment of an athlete’s foot movements *(i.e. Gait Analysis)* and in turn recommends appropriate running products

Translates / aligns product technology to the athlete’s needs and preferences, contributing to the athlete’s overall running experience

Ensures product recommendations benefit / align with the athlete’s running goals

Pulls from personal experiences to recommend runner best practices / suggestions *(i.e. warm up and cool down techniques, running improvement plans, running form, stretches, etc.).*

Fully outfits athletes with appropriate footwear and workout accessories from head to toe

Creates a tailored consultative experience in order to provide unparalleled customer service; adapting sales style appropriately

Partners with store teammates, within the store and surrounding areas, by regularly sharing general running concepts and/or utilizing training materials to educate others on new product releases, technology, etc

Maintains merchandise presentation standards and signage of Footwear Department to Company standards as directed

Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures

Takes an all-hands-on-deck approach to support the team across the stores

Performs other tasks as assigned by management

Qualification

Gait AnalysisProduct RecommendationsRetail ExperienceCustomer-FocusCollaborativeDecision-Making

Required

Conducts assessment of an athlete's foot movements (i.e. Gait Analysis) and in turn recommends appropriate running products

Translates / aligns product technology to the athlete's needs and preferences, contributing to the athlete's overall running experience

Ensures product recommendations benefit / align with the athlete's running goals

Pulls from personal experiences to recommend runner best practices / suggestions (i.e. warm up and cool down techniques, running improvement plans, running form, stretches, etc.)

Fully outfits athletes with appropriate footwear and workout accessories from head to toe

Creates a tailored consultative experience in order to provide unparalleled customer service; adapting sales style appropriately

Maintains merchandise presentation standards and signage of Footwear Department to Company standards as directed

Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures

Takes an all-hands-on-deck approach to support the team across the stores

Performs other tasks as assigned by management

Ensures Accountability

Customer-Focus

Collaborative

Instills Trust

Decision-Quality/Decision-Making Abilities

Action-Oriented