SilverEdge · 3 months ago
ServiceNow Developer/Administrator
SilverEdge is a premier provider of innovative cyber, software, and intelligence solutions, addressing mission-critical challenges for the Department of Defense and Intelligence Community. We are seeking a ServiceNow Developer/Administrator to develop innovative solutions for our DoD customers, working collaboratively to ensure solutions meet mission objectives.
ComputerSoftware
Responsibilities
Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements
Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions
Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs
Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols
Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability
Develop and maintain technical documentation, including design specifications, test plans, and user guides
Stay current with ServiceNow releases and updates to leverage new features and capabilities
Qualification
Required
Required Clearance: TS/SCI w/ Poly
2–5 years of experience in IT, with hands-on ServiceNow or similar ticketing tool experience
Strong ability to interact effectively with peers, project leads, and key stakeholders
High attention to detail, effective problem-solving skills, and a self-motivated approach
Demonstrated troubleshooting skills with a proactive mindset
Knowledge of networks, servers, and security fundamentals
Collaborate with cross-functional teams to design, develop, and deploy ServiceNow applications and enhancements
Engage directly with stakeholders to gather requirements and translate them into scalable, maintainable solutions
Configure, customize, and maintain ServiceNow applications, modules, workflows, and integrations to meet business needs
Ensure solutions align with industry best practices and comply with DoD/IC standards and security protocols
Troubleshoot and resolve ServiceNow platform issues, optimizing performance and usability
Develop and maintain technical documentation, including design specifications, test plans, and user guides
Stay current with ServiceNow releases and updates to leverage new features and capabilities
Preferred
Developer experience with ServiceNow, including customization and scripting
Familiarity with Windows and Linux environments
Programming experience in JavaScript, Java, or AngularJS is a strong plus
Experience with Jira, Remedy, or other ticketing systems
SharePoint development experience
Exposure to ITIL processes and frameworks
ServiceNow certifications (e.g., CSA, Micro, Platform) preferred
Company
SilverEdge
SilverEdge is a computer software company specializing in POS and payment technology.
Funding
Current Stage
Growth StageTotal Funding
unknown2018-06-11Acquired
Recent News
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2025-12-16
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2025-10-07
2025-10-07
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