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BNY · 3 months ago

Associate, Client Processing Representative I

500 Ross Street, Pittsburgh, PA, 15262, US

Full-time

Onsite

Mid, Senior Level

5+ years exp

BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets. The Associate, Client Processing Representative I will provide quality client service and support, perform operational tasks, and maintain correspondent accounts in accordance with regulations.

Financial Services

Responsibilities

Apply expertise and judgment in providing quality and complex client service and support to internal and external clients daily, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations, accounting services, and timely updates to client accounts

Perform complex operational tasks in a product or functional area, including independent analysis and policy interpretation, and manual processing of updates to client accounts or company records

Serve as the primary point of contact for clients, executing all correspondent requisites accurately and promptly with an understanding of the underlying business and specific client needs

Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks