PrimeWay Federal Credit Union · 3 months ago
Fraud Risk Manager
HOUSTON, TX, USA
Full-time
Onsite
Mid, Senior Level
4+ years expPrimeWay Federal Credit Union is seeking a Fraud Risk Manager to lead and manage the organization’s fraud risk program. The role involves directing investigations, identifying emerging threats, and collaborating with various departments to develop and refine mitigation strategies.
FinanceFinancial ServicesNon Profit
Responsibilities
Conduct and manage fraud investigations, both proactive and reactive, ensuring timely and accurate resolution
Exercise authority to freeze accounts and recommend write-off of fraud-related losses in accordance with institutional policy
Design, refine, and implement fraud detection and prevention metrics; deliver actionable reporting to leadership
Identify emerging fraud trends and recommend preventative measures
Collaborate effectively with the Compliance Officer, Internal Audit, and other business units on investigations and fraud mitigation strategies
Engage externally with vendors, peer institutions, and fraud-prevention networks to strengthen defenses and share best practices
Ensure investigative work is thoroughly documented and audit-ready
Think strategically and analytically concerning fraud prevention
Maintain confidentiality and discretion when handling sensitive information
Serves as backup in compliance operations regarding money laundering, cash aggregate reports, CTRs, SARs, and FinCEN 314(a)
Perform transaction reviews using Verafin FRAML, Checksystems, Keystone, SharePoint, Pulse, and other department-specific databases
Monitor daily alert queues, member claims, and reports, making outbound calls to verify activity and keep members abreast of claims status
Maintain and apply in-depth knowledge of applicable card brand and Federal Regulatory rules and regulations, including merchant settlement, dispute resolution, chargeback management, and compliance
Review and monitor all fraud-related credit and debit card reports, alerts, and notices, attempting to identify common purchase point originations
Track and report the effectiveness of existing fraud rules, providing monthly fraud reporting statistics
Other duties as assigned by the Chief Risk & Legal Officer
Qualification
Required
4–7 years of professional experience in fraud investigation, risk management, or related roles within the financial services industry
Strong knowledge of fraud prevention methods, investigative techniques, and applicable regulatory standards
Authority and experience in operational fraud decisions, such as account freezes and write-off recommendations
Strong communication skills; excellent interpersonal skills
Bachelor's degree required, preferably in finance, accounting, criminology, or a related field; equivalent experience and relevant certifications may be considered
Knowledge of Teller Line and front office functions
Understanding of research techniques necessary to locate records
Discretion & Integrity: Handles confidential matters with the highest ethical standards
Analytical Rigor: Demonstrates strong investigative, data analysis, and problem-solving skills
Persistence & Judgment: Follows through on complex investigations while exercising sound judgment in ambiguous situations
Communication: Produces clear, well-documented reports and communicates effectively with colleagues and leadership
Collaboration: Works seamlessly across functions and with external partners to achieve institutional objectives
Preferred
Certifications such as Certified Fraud Examiner (CFE) or Certified Anti-Money Laundering Specialist (CAMS) preferred
Company
PrimeWay Federal Credit Union
You care for the community. We care for you. At PrimeWay Healthcare Community Credit Union, we’re more than a financial institution.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Weatherli Holt
SVP/Chief Financial Officer
Brent L. Vannoy
SVP, Chief Risk & Legal Officer
Recent News
Morningstar.com
2025-06-02
Company data provided by crunchbase