Messer Cutting Systems · 1 day ago
Applications Engineer
Menomonee Falls, WI
Full-time
Hybrid
Entry Level
1+ years expMesser Cutting Systems offers innovative software programs that streamline processes, and they are seeking an Applications Engineer to provide technical and functional customer support for their software applications. This role involves training customers, collaborating on product development, and managing software enhancements while ensuring effective communication and support across a global network.
Machinery
Hiring Manager
Christine Bernhardt
Responsibilities
Facilitate remote, in-house, and onsite customer training and support on machine operation, process optimization and CAD/CAM programming software
Collaborate cross-functionally to develop new product lines prior to launching
Offer suggestions to enhance metal fabrication processes such as plasma, laser, oxyfuel and drill/mill operations
Manage enhancement and bug fix lists and test software after changes and upgrades
Attend trade shows to represent the company and products
Effectively communicate during extensive interaction with customers
Develop knowledge base articles and other training materials
Conduct equipment and software demonstrations and presentations to prospective customers
Work closely with other departments to ensure products are delivered on time and meet all customer requirements
Participate in continuous improvement projects and proactively maintain collaborative relationships
Support a global network by effective communication skills across geographic, cultural, cross-functional, and organizational differences
Travel up to 25%
Qualification
Required
Strong communication and presentation skills required
A valid driver's license and reliable transportation is required
Experience with CAD/CAM Systems
Experience with CNC equipment
Proficient in Microsoft Office Suite
Ability to work collaboratively and independently, with good organizational skills and the flexibility and adaptability to work on multiple projects with exceptional attention to detail
Preferred
Associate's Degree in related field preferred
1 or more years of related experience preferred automated machinery and metal fabrication
Company
Messer Cutting Systems
At five production sites worldwide, over 900 employees manufacture thermal cutting machines that meet the highest standards in the metal plate processing industry.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase