Black Kite · 3 months ago
Revenue Operations Manager (Hybrid - Boston)
Boston, MA
Full-time
Hybrid
Entry, Mid Level
$100K/yr - $120K/yr
2+ years expBlack Kite is a leader in cyber third-party risk intelligence, providing organizations with a comprehensive view into cyber ecosystem risk. The Revenue Operations Manager will drive process efficiency and data integrity across Sales, Marketing, and Customer Success, maximizing ROI from the GTM tech stack.
Cyber SecurityRisk ManagementSaaSSoftware
Responsibilities
Partner with Sales, Marketing, Customer Success, Operations, and Finance leadership to design and optimize GTM processes, ensuring strong alignment across all revenue-generating functions
Provide insights and recommendations from data analysis to improve sales efficiency, win rates, and gross/net revenue retention
Implement automation and AI-based processes to replace manual tasks, with a focus on scalable growth
Own Salesforce administration and reporting: build dashboards, enforce data hygiene, and create visibility into pipeline health, lead flow, and customer expansion opportunities
Support forecasting and pipeline management functions, ensuring accuracy across new business, upsell, and renewal motions
Manage integrations and automation across the GTM tech stack, ensuring adoption and ROI
Drive partner channel operations, including deal registration process improvements, partner reporting, and attribution
Support territory design, quota setting, and compensation plan execution for Sales and Customer Success teams
Document processes, build playbooks, and create repeatable systems to scale GTM execution
Qualification
Required
2-3+ years of Revenue Operations, Sales Operations, or Marketing Operations experience at a high-growth B2B SaaS company
Proven ability to partner cross-functionally with Sales, Marketing, Customer Success, Finance, and Product teams
Excellent analytical skills and the ability to source, structure, and activate data across our GTM operations for scalable success
Hands-on experience with GTM tools (Salesforce and Clay preferred)
Strong Salesforce expertise, specifically around data analysis (reporting, dashboards, etc)
Strong project management skills with a bias for action and ability to juggle multiple priorities
Ability to thrive in a fast-paced, scaling environment where process gaps exist and need to be solved
Preferred
Experience with territory building, ICP development, quota management, and forecasting operations is highly preferred
Proven experience (or strong interest in) working with Clay as a GTM data orchestration platform
Benefits
This role is eligible for a bonus, as well as equity.
Competitive compensation, equity, and benefits package.
Company
Black Kite
Black Kite provides comprehensive Security-as-a-Service solutions focused on cyber threat intelligence, vulnerability management.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$36MKey Investors
Volition CapitalMoore Strategic VenturesGlasswing Ventures
2021-10-13Series B· $22M
2020-10-06Series A· $7.5M
2019-02-19Seed· $3.5M
Leadership Team
Candan Bolukbas
Chief Technology Officer
Eireann Connolly
Chief Revenue Officer (CRO)
Recent News
Company data provided by crunchbase