GreatAmerica · 20 hours ago
Collections Specialist
Cedar Rapids, IA
Full-time
Hybrid
New Grad, Entry LevelGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. They are seeking a Portfolio Manager to manage communications related to delinquent lease payments and resolve account administrative delinquencies while working in a cross-functional team environment.
Financial ServicesInformation TechnologyInsurance
No H1B
Responsibilities
Contact and collect accounts 10-60 days past due to arrange for timely payments
Process phone calls, internal inquiries, meetings, and other requests simultaneously
Process research and correspondence in relation to customer disputes and collection problem inquiries
Work in a team based solution oriented environment that includes customer support - from in-bound calls and outbound calling on both internal and external customers including billing, taxation, insurance, maintenance, contract terms, purchase options and account history
Determine why customers are delinquent- and overcome obstacles to ensure payment
Expectation to work 36 accounts per day
Lives the GFSC principles and is involved in cross functional team efforts/training as required
Qualification
Required
High school graduate or equivalent
Desire collection experience in financial services-leasing or equivalent- but not necessary
Demonstrated ability to perform in a high intensity, customer focused environment
Proven track record of excellent written and verbal communication skills and negotiation skills
Ability to research, analyze and resolve problems
General math and computation skills-oral
People Skills
Ability to follow processes and procedures
Ability to effectively process high volume incoming/outgoing phone calls
Benefits
Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off
Paid Vacation - starting at 80 hours annually for employees in their first year of service.
Paid Sick Days - Ten (10) per year with a conversion option for unused time.
Ten (10) Paid Holidays per year
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
Company
GreatAmerica
GreatAmerica is the largest, family-owned national commercial equipment finance company in the United States.
Founded in 1992
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$655.26M2024-02-05Debt Financing· $655.26M
2004-01-01Private Equity
Leadership Team
Martin Golobic
Co-Chief Executive Officer
Matthew Mueller
Executive Vice President & Chief Operating Officer
Recent News
2025-11-14
Equipment Leasing and Finance Association
2025-09-24
Company data provided by crunchbase