Bumble Inc. · 3 months ago
Associate Manager of Community & Member Engagement
US TX Austin
Full-time
Hybrid
Entry, Mid Level
$66K/yr - $80K/yr
2+ years expBumble Inc. is an equal opportunity employer focused on building authentic relationships within their community. They are seeking an Associate Manager of Community & Member Engagement to enhance member interactions across social media platforms and contribute to member outreach programs.
Computer Software
Responsibilities
Manage daily member engagement on Instagram, TikTok, and Reddit
Respond to member stories and posts in ways that feel warm, authentic, and consistent with Bumble’s voice
Surface moments for Surprise & Delight that show members they’re truly seen
Help execute our gifting program, from identifying moments to coordinating logistics
Track, log, and measure impact of outreach efforts, capturing reactions, shares, and stories
Help coordinate programming, outreach, and follow-ups to our members
Support documentation of key insights with cross-functional teams to inform roadmaps and campaigns
Identify stories, posts, and feedback worth amplifying across Bumble’s owned and earned channels
Partner with Marketing to ensure authentic member stories fuel campaigns, PR, and social
Track emerging member conversations, themes, and cultural trends across platforms
Provide weekly insight snapshots that keep our teams close to the voice of the member
Collaborate with Product, CX, and Marketing partners to make sure member engagement efforts complement—not duplicate—their work
Serve as a bridge between our members and our teams, helping everyone feel closer to the community we serve
Qualification
Required
2–4 years of experience in community management, social media engagement, customer experience, or related roles
Passionate about creating meaningful connections with people online—especially on Instagram, TikTok, and Reddit
Skilled at writing in a warm, authentic, brand-consistent voice
Familiar with social media management tools (e.g., Dash Hudson, Sprout, Sprinklr, or similar)
A creative thinker who's always coming up with fresh ways to surprise, delight, and celebrate community members
Highly motivated, solution-oriented, and ready to roll up your sleeves
Comfortable working cross-functionally and sharing insights with different teams
Company
Bumble Inc.
Bumble Inc. is the parent company of Bumble Date, BFF, and Badoo.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Whitney Wolfe Herd
Founder and CEO
Anu Subramanian
CFO
Recent News
2024-05-12
MarketScreener
2024-05-09
2024-05-09
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