Profound · 5 months ago
Implementation Manager
New York City
Full-time
Onsite
Mid Level
$160K/yr - $250K/yrProfound is an NYC-based AI startup focused on helping brands enhance their visibility in AI platforms. As an Implementation Manager, you will manage the trial-to-paid journey, ensuring that trial users receive significant value and converting them into long-term customers.
AnalyticsArtificial Intelligence (AI)SEO
Responsibilities
Launch and manage tailored trial experiences that accelerate deals
Ensure trial users realize clear, compelling value quickly
Proactively track prospect engagement and remove roadblocks
Partner with Sales, Product, and Customer Success to refine our trial motion
Drive consistent, high‑quality trial‑to‑paid conversions
Qualification
Required
Background in Customer Success, Onboarding, or Implementation
Persuasive, consultative, and humble communicator
Self‑motivated problem‑solver who loves delivering value fast
Data‑aware and process‑oriented, always iterating for better results
Thrive in a fast‑paced, collaborative environment
Company
Profound
Profound is an AI visibility and content optimization platform that that helps brands optimize their visibility in generative AI search.
Founded in 2024
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$58.5MKey Investors
Sequoia CapitalKleiner PerkinsSaga Ventures
2025-08-12Series B· $35M
2025-06-18Series A· $20M
2024-08-13Seed· $3.5M
Leadership Team
James Cadwallader
Co-Founder, CEO
Dylan Babbs
Co-founder, CTO
Recent News
Company data provided by crunchbase