Golf Galaxy · 1 day ago
Retail Golf Club Tech
Reading, MA
Full-time
Onsite
Entry Level
$15/hr - $22/hr
1+ years expGolf Galaxy is dedicated to enhancing the golfing experience and is looking for a Retail Golf Club Tech to join their team. The role involves performing golf club repairs, managing customer service workflow, and providing high-level customer service while promoting company programs.
Retail
Responsibilities
Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments
Performs club fitting and club performance modifications through use of club fitting equipment. Provides product and service recommendations according to customer’s needs
Manages workflow for all customer services including establishing turn-around times to meet customer’s needs
Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc
Manages golf service supply inventory by accurately tracking shop usage
Completes, organizes and stores all customers’ work orders
Provides a high level of customer service by consistently putting the customer at the center of everything we do
Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards
Maintains confidentiality of all Company information. Controls shrink by complying with all loss prevention standards and programs
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
Maintains and participates in all recovery and cleanliness standards
Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect
Take an all-hands-on-deck approach to support the team across the store
Performs other tasks as assigned by management
Qualification
Preferred
1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience
Benefits
DICK'S Sporting Goods complies with all state paid leave requirements.
A generous suite of benefits.
Company
Golf Galaxy
Golf Galaxy, which opened its first store in 1997, quickly and easily differentiated itself from other golf retailers.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-11-13Acquired
2005-07-29IPO
Leadership Team
Jennifer Spears
KC Operations Lead
Recent News
2025-09-19
2025-06-14
2025-06-12
Company data provided by crunchbase