Tesla · 3 months ago
Energy Systems Support Engineering Lead
Austin, TX
Full-time
Onsite
Senior LevelTesla is a company focused on industrial battery energy storage products, and they are seeking an Energy Systems Support Engineering Lead to provide technical support and lead a team in diagnosing and resolving equipment issues. The role involves collaboration with various internal and external stakeholders to ensure optimal performance of energy systems.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Become the technical owner for a portfolio of commercial or utility sites and ensure the defined tasks are completed timely and appropriately
Lead the team to detect and diagnose product and site issues, support technical questions from other teams and customers, and drive issues to resolution
Organize retrospective meetings as needed and seek feedback from leadership and internal stakeholders to drive process and efficiency improvement over time
Lead the team to manage sites outages and ensure outages are logged and classified properly by identifying the issues, causes and the responsible party of each outage
Perform site audits and communicate audit results and concerns to cross-functional teams including Asset Management, Service Engineering, Field Services, and SCADA team, etc
Support planned customer testing as required in LTSA including energy capacity testing, RTE, and Frequency and respond to the emergency and urgent requests as needed for high-impact sites
Maintain and optimize the health and performance of the utility sites through firmware and software updates, Own tracking high-impact technical issues and leading the cross-functional team to implement solutions
Qualification
Required
Experience with the Linux/UNIX programming environment
Experience with communication systems and protocols such as TCP/IP, including the tools available at the command line interface to troubleshoot network communication issues
Good understanding of electrical theory and experience / working knowledge with emphasis on DC power systems or other electronic systems/devices/components
Good understanding of a technical support environment and processes, including ability to document case histories clearly, accurately and with detail. Ability to prioritize workflows effectively according to multiple criteria. Experience with CRM systems, mobile case/ticketing systems, bug tracking systems
Bachelor's Degree in Electrical Engineering or Computer Science or equivalent experience
Preferred
Experience as a technical lead or people manager will be a plus
Foreign language proficiency a plus
Benefits
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-11
2026-01-11
2026-01-11
Company data provided by crunchbase