Teachers Federal Credit Union · 1 day ago
Manager Financial Services - Nesconset
Nesconset, NY
Full-time
Onsite
Mid, Senior Level
$75K/yr - $125K/yr
5+ years expTeachers Federal Credit Union is one of the nation’s leading credit unions, committed to guiding members toward building a strong financial foundation. The Branch Manager is responsible for managing a retail Credit Union branch, developing customer relationships, promoting products and services, and ensuring efficient operations while leading a team to achieve sales and service goals.
BankingFinance
Responsibilities
Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities
Schedules, manages, and trains branch staff to maintain the required service coverage. Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards
Accountable for financial, operational, and customer satisfaction goals for the branch
Resolves customer or operations issues
Coordinates with other Credit Union teams to promote products and represent the Credit Union in the community
Develops and executes integrated sales, relationship strategies that are aligned with Teachers’ priorities, execute a business plan to achieve expected goals in all business categories
Supports portfolio growth by identifying opportunities to deepen relationships and increase member acquisition and ensure members receive optimal service and monitor/adhere to operational controls
Develops strong partnership routines with business partners (Mortgage Loan Officers, Lending Specialists, Investment Advisors and others) to share the value of Teachers Federal Credit Union’s membership
Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals
Oversees daily operations of the branch, including but not limited to daily and monthly branch audits
Ensures compliance with Teachers Federal Credit Union’s policies and procedures
Performs all duties inherent in the role of a manager
Qualification
Required
HS Diploma required
Minimum five years' experience in consumer banking/financial services required
Minimum of three to four years' banking leadership experience required
Good experience and knowledge of function and department processes required
Notary Public license required
Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
Analytical problem-solving skills with an impeccable attention to detail
Excellent oral, written, and interpersonal communication skills
Strong interpersonal skills and effective working relationships with all stakeholders, both internal and external
Preferred
Spanish speaking language preferred
Benefits
This position is eligible for our quarterly retail performance incentive program.
Employees in non-commission roles may also receive an annual discretionary bonus.
Paid time off for vacation, personal days, and holidays
401(k) company contribution
Teachers pays 100% of Dental & Vision premium
Tuition reimbursement is offered to full-time employees
Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
Company
Teachers Federal Credit Union
Teachers Federal Credit Union is a company which develops finance related apps for iPhone
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brad Calhoun
President/CEO
Denise McGlone
Chief Financial Officer
Recent News
Company data provided by crunchbase