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Chart Industries, Inc. · 2 days ago

Field Service Tech III

Duluth, GA

Full-time

Onsite

Mid Level

3+ years exp

Chart Industries is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications. They are seeking a Field Service Tech III to provide onsite technical support, train customers, and ensure successful system startups while requiring significant travel. The role involves troubleshooting mechanical, electrical, or process issues at customer sites.

Carbon CaptureIndustrialIndustrial EngineeringManufacturingMedical

Responsibilities

Travel to customer sites for system startups, media replacement, and system issues that can't be resolved remotely

Train customers on how to operate equipment, which includes review of O&M manual

Provide onsite technical support for the purpose of troubleshooting and resolving system issues of a mechanical, electrical or process nature

Work closely with engineering and project management team members, when appropriate to ensure a successful system start up and/or resolve customer technical issue

Qualification

Water treatment systemsMechanical aptitudeElectrical controlsPLC knowledgeMicrosoft ExcelMicrosoft WordCustomer interactionField service experienceTrade school certificationCommissioning equipment

Required

High School Diploma or GED equivalent required

A minimum of 3 years field service-related work experience, preferably in a water treatment environment

Candidates with water treatment experience should have a working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment

Successful candidates will need to have a strong mechanical aptitude to identify and resolve system issues

Proven ability to address difficult customer interactions in a positive and productive manner