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Infosys · 3 hours ago

Senior Consultant - Digital Strategy & Experience Design

Atlanta, GA

Full-time

Hybrid

Senior Level

$130K/yr - $177K/yr

5+ years exp

Infosys Consulting is the management and technology consulting unit of Infosys Ltd, seeking talented design professionals to advocate for users and collaborate with cross-functional teams. As a Senior Consultant, you will deliver high-quality solutions, build key client relationships, and lead strategic programs focused on digital transformation and user experience.

ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware

No H1B

Responsibilities

Digital Strategy, Experience Design & AI Enablement

Define and lead end-to-end digital transformation strategies with a focus on reimagining user experience, creating AI-enhanced customer journeys, and enabling hyper-personalization and intelligent automation

Champion research ops and design ops offerings and initiatives by institutionalizing scalable processes for user research, persona development, journey mapping, rapid prototyping, and design systems—leveraging AI-first approaches, and ensuring consistent, high-quality insights and experience design across digital banking and wealth management programs

Lead UX/UI researchers and designers to craft seamless, adaptive, and predictive user experiences across digital channels

Establish and scale digital innovation labs and design sprints to accelerate ideation and solutioning

Translate emerging technologies (AI/ML, NLP, GenAI) into tangible business value through innovative digital products and services

Qualification

Digital StrategyExperience DesignAI/ML ApplicationsAgile MethodologiesDesign ThinkingDigital Product ManagementClient Relationship ManagementCommunication SkillsProblem-Solving Skills

Required

5+ years of experience in digital strategy and experience design and 5+ years working in consulting capacity, preferably at a top global consulting firm

Proven expertise in experience design, digital product management, and AI/ML applications in customer experience

Strong command of agile methodologies, design thinking, and digital delivery frameworks

Exceptional communication, facilitation, and executive engagement skills

Demonstrated ability to deliver and lead oral presentations, anchor business/design workshops

Excellent client relationship management, executive presence, verbal, written and inter-personal communication skills

Proven ability to lead projects, build strong and effective business relationships

Have experience creating sales collateral and selling to clients

Highly motivated with strong analytical acumen and problem-solving skills

Must be willing and able to travel depending on prospect and client requirements

Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time