Holganix · 3 months ago
Sales Operations Support
United States
Full-time
Remote
New Grad, Entry LevelHolganix is revolutionizing sustainable farming by manufacturing and distributing microbial solutions to improve soil health. The Sales Operations Support representative will facilitate communication between sales and growers, ensuring a positive customer experience and assisting with documentation and data management.
AgricultureBiotechnologyFarmingNutritionSustainability
Responsibilities
Be the key connection between Sales, Operations, and the Grower, ensuring a unified customer journey
Collaborate across multiple sales teams and internal teams to ensure a seamless grower experience
Help growers understand program benefits, requirements, and deliverables through clear, consistent communication
Help the sales Hive team manage and grow the grower network
Collect and manage field lists and boundaries using customer-provided data, ag platforms, or mapping tools
Assist growers in completing and submitting key documentation accurately and on time
Help collect and manage contracts via digital platform, ensuring records are securely tracked and properly stored
Maintain organized records and progress tracking in HubSpot CRM
Collaborate with internal teams to escalate and resolve any issues that may impact grower success
Contribute to ongoing improvements of our customer support processes and documentation
Qualification
Required
Agricultural background—knowledge of crop production, regenerative practices, or soil health
Excellent interpersonal and communication skills, with the ability to build rapport and trust with growers
Experience in customer success, account management, or ag support
Strong attention to detail and ability to manage complex timelines and data
Functional knowledge of HubSpot CRM or similar tools
Proficiency with Microsoft Office
Ability to work independently and collaboratively in a remote environment
Preferred
Understanding of carbon markets, climate-smart ag practices, or ecosystem service programs
Familiarity with GIS or digital ag mapping tools
Company
Holganix
Holganix produces and supplies plant-based bio-stimulant soil supplements to landscape and lawn care companies.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$7.29MKey Investors
F3 Tech AcceleratorEwing Irrigation & Landscape SupplyBen Franklin Technology Partners of Southeastern Pennsylvania
2023-03-07Series Unknown· $2.41M
2021-12-15Grant· $0.03M
2017-01-13Series Unknown· $3M
Leadership Team
Barrett Ersek
CEO
David Stark
President
Recent News
No-Till Farmer
2023-12-26
Lancaster Farming
2023-12-26
Company data provided by crunchbase