Claims Associate jobs in United States
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Acrisure · 3 days ago

Claims Associate

Acrisure is a company seeking a Claims Associate to review and manage insurance claims. The role involves entering claims information, maintaining files, and handling communications related to claims processing.

Financial ServicesInsuranceInsurTech

Responsibilities

Review insurance claims forms and related documents (e.g. medical records) for required information
Enter new claims setup information into claims management system (ClaimsXPress)
Maintain existing files in claims management system
Print and prepare outgoing letters and forms on behalf of claims adjusters
Scan and sort incoming daily mail
Pay claim-related expenses when authorized
Handle incoming calls
Make outgoing calls as specifically required

Qualification

Claims management systemPolicy management softwareMicrosoft WordMicrosoft ExcelMicrosoft OutlookAttention to detailCommunication skillsOrganizational skillsTime managementInterpersonal skillsProblem-solving

Required

High School diploma or equivalent is required
Experience working in claims, or an equivalent combination of training, education and experience
Strong attention to detail
Excellent communication skills required
Proficiency in using policy management software a plus
Excellent organizational skills
Time management skills to handle multiple tasks efficiently
Ability to build and maintain positive relationships with clients and colleagues
Results driven and customer focus
Good verbal and written communication skills
Interpersonal skills are needed
Ability to read and interpret documents
Basic computer skills are required
Experience with Microsoft Word, Excel and Outlook preferred
Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals
Ability to respond to inquiry or complaints
Ability to write routine reports and business correspondence
Ability to effectively present information in one-on-one situations
Ability to solve problems and deal with situations where limited standardization exists
Ability to calculate figures/amounts such as discounts, interest, proportions and percentages

Preferred

Experience working in claims, or an equivalent combination of training, education and experience
Proficiency in using policy management software a plus
Experience with Microsoft Word, Excel and Outlook preferred

Company

Acrisure

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Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.

Funding

Current Stage
Late Stage
Total Funding
$11.37B
Key Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B

Leadership Team

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Greg Williams
Co-Founder, Chairman & CEO
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Mark Wassersug
Chief Technology Officer
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Company data provided by crunchbase