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PUMA Group · 5 hours ago

Retail Supervisor - Full Time (Chicago Premium)

Aurora, CO

Full-time

Onsite

Entry Level

$21/hr - $24/hr

1+ years exp

PUMA Group is a global sporting goods company known for its vibrant brand values. They are seeking a Retail Supervisor to ensure high standards of customer experience and achieve sales and profitability goals while managing staff recruitment and training.

ApparelFashionLifestyleSoccerSports

Culture & Values

Responsibilities

Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service

Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees

Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts

Responsible for handling and processing incoming and outgoing merchandise

Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

Responsible for maintaining a safe, healthy and compliant working and shopping environment

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Qualification

Customer service experienceSales goal achievementRetail software knowledgeTeam playerCommunication skillsBasic MS Office skillsLearn quickly

Required

1 – 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups

Strong team player

Excellent communication skills

Ability to learn quickly

Computer skills, basic know-how about MS Office programs, and retail software

The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly

Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

Responsible for maintaining a safe, healthy and compliant working and shopping environment

Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position