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First United Bank · 2 days ago

Mortgage Loan Processor

Plano, TX

Full-time

Onsite

New Grad, Entry Level

First United Bank is seeking a Mortgage Loan Processor to handle the processing duties for assigned mortgage loans. The role involves providing excellent customer service, ensuring timely handling of loan files, reviewing documentation, and working closely with loan officers and borrowers to facilitate smooth closings.

BankingFinancial ServicesInsuranceLending

Responsibilities

Performs duties from loans originated from any location throughout the company and/or from various Mortgage Consultants

Provides excellent customer service to borrowers and internal customers

Checks reports and follows up on assigned loans

Ensures timely handling of all loan files

Works within all posted service levels on all loans

Reviews and evaluates documentation for completeness and communicates to customers in a one-on-one basis regarding loan status and any additional required documentation

Works with the loan officer, borrower, and closer to provide updates, address any issues with loan files, and assure a smooth closing

Submits completed loan files for underwriting approval

Uses conversation log or memo sections in the current loan entry program each time a file is accessed or handled to accurately note progress of file

Understands and adheres to mandatory compliance guidelines and attend training as required

Performs other duties as requested by Executive Management or Supervisor

Completes all required compliance exams on a yearly basis

Adherence to all First United Policies and Procedures

Dresses professionally

Recommends to supervisor possible methods to improve department