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Chubb · 2 months ago

Inside Property Desk Claim Examiner

Alpharetta, GA

Full-time

Onsite

Entry Level

1+ years exp

Chubb is a world leader in insurance, and they are looking to build a talent pipeline for upcoming Property Claims Adjuster positions. The role involves managing and resolving residential and commercial property claims through thorough analysis and investigation, while ensuring compliance with fair claims practices.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Analyze Initial Reports: Promptly reach out to insured parties and claimants to initiate the claims process

Evaluate Contract Language: Effectively identify coverage issues by thoroughly reviewing policy contracts

Develop Claims Files: Create timely and accurate claims files for in-depth investigation and loss analysis

Maintain File Diary: Keep an active file diary to facilitate the efficient resolution of claims

Establish Reserves: Set and monitor accurate reserves for each claim

Identify Recovery Opportunities: Recognize and pursue applicable recovery options

Ensure Compliance: Adhere to all statutory and regulatory fair claims practices

Recognize Fraud: Identify and assess potential fraudulent claims

Manage Vendor Workflow: Oversee the workflow, outputs, and expenses associated with outside vendors

Negotiate Settlements: Critically evaluate claim facts and negotiate settlements successfully

Build Relationships: Sustain strong business relationships with both internal teams and external customers

Mentorship: Serve as a technical resource and mentor for less experienced adjusters on the team

Contribute to Team Goals: Actively engage in achieving team objectives and overall results

Support During Surge Events: Assist during workload surges and catastrophe operations, including potential overtime during designated events

Qualification

Property claims experienceInsurance contracts knowledgeInvestigation techniquesCustomer service experienceAnalytical skillsNegotiation skillsOrganizational skillsTime managementCommunication skillsProblem-solving mindset

Required

Minimum 1 year of professional work experience, ideally in residential and commercial property claims

Minimum 1 year of customer service experience in a corporate environment is required

Comprehensive understanding of insurance contracts, investigation techniques, legal requirements, and regulations

Ability to work collaboratively in teams and engage effectively with diverse individuals

Strong aptitude for evaluating, analyzing, and interpreting complex information

If you do not already have one, you will be required to obtain the applicable resident or designated home state adjuster's license and possibly additional state licensure