Intrepid Direct Insurance ยท 3 hours ago
Product Owner
Overland Park, KS
Full-time
Onsite
Senior Level
5+ years expIntrepid Direct Insurance (IDI) is a rapidly growing direct to consumer property and casualty insurance company. They are seeking a strategic, customer-focused Product Owner to lead initiatives that enhance customer experience and drive customer growth through technology and innovation.
Financial ServicesInsurance
No H1B
Responsibilities
Own the product vision and roadmap for internal agency tools and experiences that support customer acquisition, retention, and satisfaction
Collaborate with internal agents, sales leaders, and cross-functional stakeholders to identify pain points and opportunities for growth and expansion
Translate business needs into user stories, journey maps, and product requirements
Partner with engineering to deliver intuitive, scalable solutions that improve quoting, onboarding, servicing, and reporting
Identify and implement technology solutions that support new customer acquisition, including lead management, digital intake, and conversion optimization
Facilitate discovery and planning for new business development initiatives, including pilot programs and strategic partnerships
Prioritize features and enhancements based on business impact, user feedback, and strategic alignment
Lead backlog refinement, planning, and product demos
Monitor KPIs related to productivity, customer satisfaction, acquisition, and growth
Advocate for the voice of the internal agency and customer in product decisions
Stay informed on industry trends and best practices in agency enablement, customer experience, and digital acquisition
Qualification
Required
Bachelor's Degree with emphasis in related field or equivalent work experience
5+ years of experience as a Product Owner or similar role in insurance, fintech, or startup
Excellent problem solving and analytical skills
Familiarity with insurance distribution
Experience improving customer journeys, agent workflows, and CRM integrated processes
Strong familiarity with agile methodologies and product management tools
Excellent communication and stakeholder management skills
Experience supporting business development, lead generation, or customer acquisition initiatives
Data-driven mindset with ability to interpret and act on customer and performance insights
Preferred
Experience with CRMs and marketing automation tools, Salesforce and Marketing cloud is a plus
Company
Intrepid Direct Insurance
Intrepid Direct Insurance is a leading direct property and casualty provider for franchise businesses.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Bill Strout
President
Recent News
2025-06-21
Company data provided by crunchbase