Retail Golf Club Fitting Specialist jobs in United States
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Golf Galaxy · 2 weeks ago

Retail Golf Club Fitting Specialist

Golf Galaxy is dedicated to growing the game of golf and providing exceptional service to golfers of all levels. The Retail Golf Club Fitting Specialist is responsible for establishing relationships with customers, providing fitting services, and maintaining product knowledge to assist customers effectively.

Retail

Responsibilities

Establish and maintain effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensure that customers are greeted and acknowledged; offer customers assistance as needed or requested
Aide customers by ascertaining their needs and directing them to the golf services area that most effectively meets their needs
Maintain a high level of product and industry knowledge to pass on to our customers by learning about new technologies, products and services
Support store services sales by performing athlete club fittings and repairs
Is a certified club fitter that provides excellent direct and indirect customer service to align with company programs
Make equipment recommendations tailored to the customer
Assist in achieving the store shrinkage goal by ensuring that all merchandise used for display is properly handled and accounted for at all times
Assist with checking merchandise, service, and repair equipment, amongst other materials arriving to the store in a timely fashion, confirming quantities, condition, etc
Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
Maintain and participates in all recovery and cleanliness standards
Create an inclusive in store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect
Take an all-hands-on-deck approach to support the team across the store
Perform other tasks as assigned by management

Qualification

Golf fitting experienceGolf industry experienceRetail experienceInstills TrustAction-OrientedCustomer-FocusCollaborativeDecision-Making Abilities

Preferred

1-2 years of retail experience
Golf industry experience
Golf fitting experience

Company

Golf Galaxy

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Golf Galaxy, which opened its first store in 1997, quickly and easily differentiated itself from other golf retailers.

Funding

Current Stage
Public Company
Total Funding
unknown
2006-11-13Acquired
2005-07-29IPO

Leadership Team

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Jennifer Spears
KC Operations Lead
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Company data provided by crunchbase