JerseySTEM · 3 months ago
TECH100: Salesforce Team Lead
JerseySTEM is a non-profit organization focused on empowering underprivileged middle school girls through technology. They are seeking a Salesforce Team Lead to oversee the design, implementation, and support of their Salesforce platform, ensuring its integrity and effectiveness in serving their mission.
EducationNon ProfitSTEM EducationTraining
Responsibilities
Create, delete, and administer users in Salesforce
Create and administer organizational configurations in Salesforce
Configure objects and fields
Configure reports and dashboards
Configure work-flow and business processes as needed
Collaborate with the JerseySTEM Engagement and JerseySTEM Salesforce teams
Understand and use the Sandbox vs. Production properly
Assist with/implement data migrations into Salesforce objects (i.e. via Data Loader or Data Import Wizard or appropriate tools)
Document Salesforce processes
Provide training and training support documentation related to Salesforce
Continue to monitor the ‘integrity’ and ‘simplicity’ of the Salesforce environment
Determine and communicate impact of changes before implementing them on the Salesforce platform
Document all change requests
Use other JerseySTEM tools as needed while part of the Salesforce and JerseySTEM teams, i.e. JIRA, GMAIL, etc
Qualification
Required
Salesforce Configuration and Administration
Process Builder
Workflow Rule
Force.com
Visualforce
Apex
Integrations via Connectors and/or APIs
Data Loader
Certifications: Salesforce Certified Administrator
Be willing and eager to proactively seek and accept help from inside and outside the organization
Can work independently
Focused on the end goal (serving the underprivileged middle school girls), not the process
Experience with documenting and training others on the task at hand (interns, new volunteers)
Customer Service oriented
7-10 hours/week
Preferred
Salesforce Certified Platform App Builder (bonus)