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Cornerstone Research · 2 days ago

Senior Manager, Internal Communications

DC-Baltimore Area

Full-time

Onsite

Senior Level, Lead/Staff

$113K/yr - $159K/yr

10+ years exp

Cornerstone Research is a leading firm providing economic and financial analysis and expert testimony in commercial litigation and regulatory proceedings. The Senior Manager, Internal Communications will develop and execute a comprehensive internal communications strategy to foster a cohesive and engaged firm-wide culture.

AccountingConsultingFinancial ServicesLegal

Growth Opportunities

Responsibilities

Develops, implements, and continuously refines a proactive, firm-wide internal communications strategy that aligns with Cornerstone Research's strategic objectives, values, and brand

Creates and manages an annual internal communications calendar, coordinating key messages and initiatives across various departments and leadership

Identifies target audiences within the firm and tailors communication channels, messages, and frequency to optimize engagement and understanding

Serves as the primary architect and editor of compelling internal communications content, including, but not limited to, firm-wide announcements, newsletters, intranet content, leadership messages, presentations, holding statements, FAQs and internal updates

Ensures all internal communications maintain a consistent, professional, and engaging tone of voice that reflects the firm's brand and culture; collaborates with the broader Marketing team to ensure internal messaging is aligned with external brand positioning where appropriate

Leads the communications strategy and execution for significant firm-wide change initiatives (e.g., technology implementations, organizational restructures, new policy rollouts, strategic growth plans), including crafting compelling narratives around change and identifying potential communication gaps

In collaboration with firm leadership, supports the development and execution of internal communication strategies during sensitive situations or unexpected events

Builds strong, collaborative relationships with firm leadership, practice leaders, and corporate and administrative teams to understand their communication needs and offer expert guidance. Develops detailed communication plans, timelines, and messaging that informs, prepares, and motivates employees through periods of change

Acts as a trusted advisor, providing best practices and strategic counsel on internal messaging, timing, and channel selection

Facilitates workshops or training sessions for leaders and managers on effective internal communication

Supports firm governing bodies (e.g., Executive Committee, Management Committees) in clearly articulating their directives and decisions to the wider firm

Determines how to effectively navigate the dichotomy of decentralized innovation and experimentation with centralized learning and knowledge sharing

Establishes metrics and reporting mechanisms to evaluate the effectiveness of internal communications efforts and recommend improvements

Qualification

Internal communications strategyChange management initiativesMicrosoft Office SuiteIntranet platformsProfessional certificationCommunication skillsRelationship buildingOrganizational skills

Required

10+ years of progressive experience in internal communications, with experience in a professional services, legal, financial services, or consulting environment preferred

Proven track record of successfully leading communications for large-scale change management initiatives, demonstrating an understanding of change principles and methodologies

Strategic Acumen: Ability to translate business objectives into compelling communication strategies and plans

Superior command of written English, with the ability to craft clear, concise, engaging, and grammatically perfect copy for diverse internal audiences. A strong portfolio of work is required

Confident and articulate in presenting ideas and influencing stakeholders at all levels of the organization

Demonstrated ability to build strong relationships, influence without direct authority, and work effectively with senior leaders, diverse teams, and cross-functional partners

Excellent organizational skills, with the ability to manage multiple projects simultaneously, meet deadlines, and adapt to evolving priorities in a fast-paced environment

Proven ability to handle sensitive and confidential information with the utmost discretion and professionalism

Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Experience with intranet platforms (e.g., SharePoint, Igloo, etc.), email marketing tools, and internal collaboration platforms. Strong familiarity with and interest in AI applications and tools required

Bachelor's degree in communications, Marketing, Journalism, English, Public Relations, or a related field. Master's degree a plus

Relevant professional certification (e.g. change management) a plus