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Upstart · 21 hours ago

HR Business Partner, Tech

United States

Full-time

Remote

Mid Level

$135K/yr - $187K/yr

3+ years exp

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As an HR Business Partner supporting the Tech team, you will provide day-to-day HR support, coaching, and strategic partnership to enhance performance and employee experience.

Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance

Responsibilities

Advise and consult with managers and leaders as they continue to scale

Build relationships with managers to ensure their confidence and trust in the HR team; offer ideas and resources to help them thrive in their roles and careers at Upstart

Oversee and resolve employee relations issues of varying complexity by conducting thorough and objective investigations, interpreting and applying Upstart policy and making recommendations

Partner with managers to identify high performers and help them grow with Upstart; and to work through low performance management to maintain our high performance bar

Support core HR programs, processes and initiatives such as performance management, compensation planning, employee engagement and diversity and inclusion

Be an adaptable problem solver, liaising between the People Ops team and the business to achieve the best outcomes for the organization. Provide thoughtful and appropriate counsel, striking a balance between long and short term business needs

Qualification

Human Resources experienceTech industry knowledgePerformance managementEmployee relationsPeople analyticsHRIS systemsStakeholder managementCommunication skillsEmotional intelligenceProblem solving

Required

BA/BS degree or equivalent professional experience

3-5 years of Human Resources experience in the tech industry (HRBP, HR generalist, employee relations)

Preferred

Experience working with Tech teams (Engineering, Product & UX Design, Machine Learning) and GTM teams in a geographically dispersed or digital first environment

Excellent communication and stakeholder management skills

Comfortable navigating ambiguous situations, complex interpersonal dynamics, and change management

Exceptional judgment to recognize when escalations are needed

High emotional intelligence with a demonstrated ability to handle sensitive and confidential situations with professionalism

Skilled in performance management best practices and employee relations matters

Well versed in people analytics and familiarity with using HRIS systems, with an ability to influence with data

History of building relationships across all levels and teams to foster better business outcomes

Strong bias for action and a track record of strong work ethic, integrity and personal accountability

Benefits

Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart

Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year

Employee Stock Purchase Plan (ESPP)

Life and disability insurance

Generous holiday, vacation, sick and safety leave

Supportive parental, family care, and military leave programs

Annual wellness, technology & ergonomic reimbursement programs

Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering

Catered lunches + snacks & drinks when working in offices