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Inabia Solutions and Consulting, Inc. · 3 months ago

Sr. VoIP Manager

Ridgeland, MS

Full-time

Onsite

Senior Level, Lead/Staff

15+ years exp

Inabia Solutions and Consulting, Inc. is a company focused on voice and telecommunications solutions. They are seeking a Senior VoIP Manager to lead voice/telecom engineering efforts, manage operations, and align technology with business goals while ensuring compliance with telecom regulations.

ConsultingInformation TechnologyStaffing Agency

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Deep hands-on experience with MetaSwitch (switching, feature server, provisioning, interconnect)

Strong experience with BroadWorks / BroadSoft or equivalent UC / switching platforms

Solid understanding of SS7, SIP, RTP, codec interworking, QoS, signaling protocols

Experience with Session Border Controllers (SBCs), interconnect, SIP trunking, interworking gateways

Experience in migrations or greenfield deployments is a plus

Strong leadership, vendor management, and communication skills

Ability to manage operations, outages, and escalations

Planning, budgeting, documentation, process orientation

Familiarity with emergency services (911 / NG9-1-1), regulatory compliances

Willingness to be on-call or handle critical issues after hours, as needed

Carrier Network Architecture: Deep understanding of Class 4 & 5 switching, routing, and call signaling (SIP, SS7, ISUP, SIP-I)

VoIP and TDM Interconnects & Peering: Knowledge of SBCs, Media Gateways, Softswitches

Traffic Management: Experience with Least Cost Routing (LCR), QoS, traffic optimization

Number Portability, CNAM & ENUM: Understanding of numbering plans and local/national routing databases

OSS/BSS Systems: Familiarity with operational systems for provisioning, mediation, billing, and fault management

Network Security: Awareness of fraud management, Fraud prevention, SIP security, and firewall/NAT traversal

Cloud & Virtualization: Exposure to NFV, SBC virtualization, and cloud-based carrier platforms is increasingly valuable

Exposure to international voice termination, wholesale VoIP, or carrier interconnect management

Negotiating peering, transit, and interconnect contracts with other carriers

Managing wholesale rates, A-Z termination deals, and margin analysis

Handling relationships with Tier 1 carriers, resellers, and solution vendors

Proven experience managing budgets, forecasting, and achieving profitability targets

Knowledge of FCC, CRTC, or relevant telecom regulations, lawful intercept compliance, and international routing rules

Leading NOC, engineering, provisioning, and customer support teams

Translating corporate goals into network and operational strategies

Handling outages, routing failures, or fraud incidents with calm and coordination

Setting KPIs for uptime, SLA adherence, and quality metrics

Coordinating between technical, finance, regulatory, and business development teams

Qualification

MetaSwitchBroadWorks / BroadSoftSS7SIPRTPSession Border ControllersCarrier Network ArchitectureVoIPTDM InterconnectsTraffic ManagementOSS/BSS SystemsNetwork SecurityCloud & VirtualizationVendor ManagementPlanningBudgetingProcess OrientationCrisis ManagementLeadershipCommunication SkillsDocumentationCross-Department Collaboration

Required

Bachelor's degree in electrical engineering, Computer Science, Telecommunications, or related field

15+ years in voice / telecom engineering, with at least 10+ years in a leadership role