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Lee County Tax Collector · 3 months ago

System Administrator III

Downtown Fort Myers

Full-time

Onsite

Senior Level

5+ years exp

Lee County Tax Collector (LCTC) is seeking a Systems Administrator III to manage and optimize their digital infrastructure in Fort Myers, Florida. The role involves leading infrastructure strategies, troubleshooting network issues, and implementing security controls while collaborating with stakeholders to enhance technology-driven public service.

GovernmentNon ProfitTax Consulting

Responsibilities

Responsible for daily administration of the LCTC network/server environment along with project work

Installs, configures, and maintains system hardware/software

Monitors network performance, troubleshoots issues and deploys solutions

Plans and implements upgrades, patches, and installation of new applications and equipment

Ensure proper security controls in access, logging, and auditing

Create technical support documentation for systems and applications

Assist with developing a disaster recovery, security, back up, and restoration plan

Implement and administer disaster recovery solutions and perform system failovers to ensure business continuity

Assist with evaluating new technologies to optimize network efficiency and performance

Accountable for configuring backups, configuring alerts and ensuring backups and alerts are working as designed

Plans and administers Microsoft licensing, including executing annual true-up to ensure accurate license tracking and compliance

Participates in weekly on-call rotation for after-hours ITS support-related issues

Performs other duties as directed

Qualification

Microsoft WindowsActive DirectoryDisaster recovery solutionsNetwork administrationCloud productsCybersecurityPatch managementAnalytical skillsTechnical documentationCollaborationProblem-solving

Required

Bachelor's degree with major course work in Computer Science and five years' work experience related to enterprise level computer system/network administration, management, or support; or equivalent combination of education, training, and experience as determined by ITS Management

Knowledge of Microsoft Windows client/server operating systems and Microsoft Active Directory desired

Background check required

Valid Florida Driver's License required

May require after hours, weekend or emergency (natural disaster, major incident, etc.) support

Knowledge of Microsoft client and server patch management processes desired

Knowledge and experience implementing disaster recovery solutions, with proven ability to perform failovers in high-availability environments

Strong desire to learn and apply emerging technologies

Preferred

Enterprise level Wi-Fi, Radius, LAN/WAN, Fiber, DNS, Active Directory, DHCP, TACACS, Palo Alto firewalls, VPN, Extreme Networks switches, Cisco routers, BGP, OSPF, FortiSIEM, SolarWinds system monitoring/alerting applications, and Milestone IP based video surveillance systems

Expertise with Ivanti Security Controls patch management, Microsoft MCM or similar imaging and patch management tools, vulnerability management, cybersecurity, penetration testing and remediation, Nutanix virtual server and desktop infrastructure, Dizzion Frame VDI, HYCU and Backup Exec backup and recovery software, endpoint security products, anti-virus/anti-malware tools, Microsoft 365, AWS and similar cloud products, Microsoft MDM, password managers, Okta and MFA solutions