Rhodes Convenience Stores · 4 months ago
Full Time Restaurant Team Member 260
Poplar Bluff, MO 63901, USA
Full-time
Onsite
New Grad, Entry LevelRhodes Convenience Stores is seeking a Full Time Restaurant Team Member to provide exceptional customer service and ensure a positive dining experience. The role involves maintaining product knowledge, adhering to company policies, and ensuring cleanliness and safety in the restaurant environment.
Responsibilities
Maintain an average score of at least 90% on Quest-for-the-Best mystery shops and respond promptly and professionally to any guest feedback
Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements
Provide support in maintaining company appearance standards through completion of daily and weekly tasks
Able to properly maintain all restaurant guidelines to produce quality products
Assist in floor moves, merchandising, display maintenance and store housekeeping
Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensure re-wraps are done promptly (not sure how this handled)
Adhere to all company policies, procedures and practices, including signing, pricing, and loss prevention
Accurately and efficiently complete all sales transactions and maintain proper cash, while encouraging guests to purchase items they may need
Ensure you are practicing food safety skills and general safety skills to include cleaning up any liquids that may be on the ground, using proper lifting techniques, recording temperatures, reporting safety incidents – whether for yourself or a guest to a manager immediately
Ensure store is clean, welcoming, and meeting company standards
Like everyone else, we must include additional duties as assigned
Qualification
Required
Passion for customer service
Knowledge and skills in hospitality, ethical conduct, and organizational skills
Ability to think on your feet and learn new things
Ability to multitask and adapt to changes
Skills in active listening, verbal and written communication, active learning, complex problem solving, critical thinking, and troubleshooting
Ability to work as part of a team to achieve goals and metrics
Desire for a challenge and professional growth
Completion of training program
Food safety certification
Company
Rhodes Convenience Stores
Rhodes Convenience Stores isn’t a convenience store; we’re people. People that know a customer’s favorite drink before they reach the drive-up window.
Founded in 1956
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jeff Maurer
Partner & Board Member
Company data provided by crunchbase