Allegis Global Solutions · 3 months ago
Developer – Agentic Process Automation
Troy, MI, United States
Full-time
Onsite
Mid Level
3+ years expAllegis Global Solutions is an industry leader focused on transforming talent acquisition through innovative solutions. The Developer – Agentic Process Automation will design, build, and manage intelligent agents to automate business processes and enhance user experiences, collaborating with various teams to drive efficiencies and elevate service offerings.
Human ResourcesInformation TechnologyMarketingRobotics
Responsibilities
Collaborate with business stakeholders to identify AI-enabled automation opportunities and define agentic use cases
Attend discovery meetings with process owners to further develop use cases, process maps, and technical requirements for proposed automations and agentic service delivery
Assist in the development of scoping documents for approved use cases, keeping stakeholders updated and communicate any issues or additional needs as soon as they arise
Build custom AI agents using Copilot Studio / Power Platform
Design conversational flows using topics, trigger phrases, and branching logic
Integrate agents with internal systems via Power Automate, Dataverse, SharePoint, and custom plugins
Implement generative AI capabilities to enhance agent responses and automate decision-making
Deploy agents across multiple channels (Teams, websites, mobile apps)
Monitor agent performance and refine based on analytics and user feedback
Ensure governance, security, and compliance through role-based access, audit logs, and sensitivity labels
Thoroughly document process flows, testing plans, and ticket resolutions
Troubleshoot existing processes, monitor KPIs and logs, coordinate with support teams as needed
Work in an agile development environment with the ability to work on multiple workflows simultaneously
Attend and contribute to in-person handoffs including demos and/or training
Participate in the improvement and growth of the team by sharing knowledge, coaching associates, attending trainings, and attaining additional certifications
Qualification
Required
Proficiency with Microsoft Copilot Studio and Power Platform (Power Automate, Power Apps)
Experience with conversational AI design, including topic management and entity modelling
Familiarity with data connectors, APIs, and plugin development
Understanding of Entra ID for authentication and access control
Ability to use generative AI for dynamic responses and action execution
3+ years' experience with any modern coding language (Javascript, .NET, Python, C#, Ruby, etc)
2+ years' experience working in Intelligent Process Automation, with experience managing and deploying Copilot Agents, UiPath or similar technology
Experience working with Communications Mining, Process Mining, Document Understanding
Strong analytical skills and the ability to analyse business processes for improvement
Ability to define agent goals based on business process improvement
Skill in writing clear agent job descriptions and calibrating human-agent ratios for oversight
Experience with agent performance management—evaluating productivity, ROI and business impact
Creative approach to problem solving, innovation, and issue resolution
Growth mindset and openness to iterative development
Strong technical, organizational and consulting level communication skills (both written and verbal)
Ability to work closely with stakeholders to determine acceptable solutions and influence outcomes
Preferred
Degree in business, computer science or related OR relevant work experience
Project management experience preferred, especially managing software implementations
Experience working in talent acquisition with VMS, ATS or HRIS systems is a plus
Experience working with and training AI/ML models is a plus
Automation Developer certification desired, Solutions Architect certification is a plus
Company
Allegis Global Solutions
Allegis Global Solutions is a global leader in Integrated Talent Solutions.
1001-5000 employees
H1B Sponsorship
Allegis Global Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (3)
2022 (5)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Bruce Morton
Head Of Strategy
Recent News
2025-10-24
2025-10-07
Company data provided by crunchbase