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Upstart · 2 weeks ago

Senior Manager, People Insights & Analytics

United States

Full-time

Remote

Senior Level

$135K/yr - $187K/yr

6+ years exp

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. As the Senior Manager, People Insights & Analytics, you will act as a strategic analytics partner, building dashboards and models to deliver insights that shape talent attraction, retention, and growth.

Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance

Responsibilities

Act as the strategic analytics partner for the People team and company leaders to uncover people related insights

Build robust, self-serve dashboards, reports, models and alerts to track metrics across the People data and enable self-serve people related decisions and processes

Conduct in-depth analyses to identify key trends, risks, and opportunities across areas such as hiring, attrition, diversity, and engagement; translate insights into clear, actionable recommendations that inform people strategies and business decisions

Perform deep-dive analysis of engagement data to surface trends, patterns, and opportunity areas; distill insights into clear narratives that highlight drivers of engagement and inform targeted people strategies, leadership actions, and organizational initiatives

Drive process improvement and automation by evaluating, championing, and implementing new analytics tools, advanced capabilities, and AI-driven solutions that increase efficiency, scalability, and the strategic impact of people insights

Partner with stakeholders across HR and the broader business to understand evolving priorities, translate them into analytics requirements, and continuously enhance deliverables to ensure our insights are timely, relevant, and actionable

Proactively expand the use of data across the People organization by building data fluency, driving adoption of self-serve dashboards and tools, and empowering HR and business leaders to leverage insights in everyday decision-making

Conduct regular data audits and validations to ensure accuracy, consistency, and compliance across all People data systems, safeguarding the integrity of insights that inform critical business and talent decisions

Qualification

Advanced analyticsWorkday HCMData strategyData modelingSQLETL/ELTData visualizationCommunication skillsProblem-solvingTeam collaboration

Required

6 + years of experience in advanced analytics focused on delivering people-based insights and driving meaningful impact

Proven experience defining data strategy and architecture for People/HR systems, including linking Workday/Prism data with enterprise platforms such as Databricks

Strong foundational knowledge of Workday HCM and reporting, with the ability to translate business needs into scalable reporting solutions

Demonstrated expertise with Workday Prism and modern data warehousing solutions (e.g., Snowflake, Databricks) to enable advanced analytics

Advanced skills in database modeling and pipeline development, including JSON, SQL, and ETL/ELT pipeline configuration

Hands-on experience building and maintaining integrations using APIs, webhooks, and middleware to ensure seamless data flows across systems

Solid track record in data modeling for HR analytics, with proficiency in BI tools such as Workday dashboards, Looker, and/or Tableau to deliver actionable insights

Demonstrated experience creating compelling data visualizations that effectively communicate insights and transform complex data into clear, actionable recommendations for stakeholders

Preferred

Comfort working in a high-growth, fast-paced environment with evolving priorities

Background in fintech, technology or AI related field is a plus

Benefits

Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart

401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings

Employee Stock Purchase Plan (ESPP)

Life and disability insurance

Generous holiday, vacation, sick and safety leave

Supportive parental, family care, and military leave programs

Annual wellness, technology & ergonomic reimbursement programs

Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering

Catered lunches + snacks & drinks when working in offices