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SunSource · 2 months ago

Inside Sales Representative /Customer Service Rep.

Savage, MN 55378

Full-time

Onsite

Entry Level

2+ years exp

SunSource is one of North America’s leading value-add industrial distribution companies, representing over 200 locations and 3,000 employees. The Inside Sales Representative will support customers and the outside sales team by managing workloads, processing requests, and communicating effectively via email and phone.

EnergyIndustrialMachinery ManufacturingProductivity ToolsRenewable EnergySolarSupply Chain Management

No H1B

Responsibilities

Support customers and outside sales team

Prioritize and manage your workload in a fast-paced environment

Proactively anticipate customer's and manager's needs

Field 50-100+ emails daily

Effectively communicate via email/phone

Process requests for price, delivery, returns, order status, order expedites, product literature, and technical assistance

Proficient in Microsoft Office

Qualification

Customer service experienceProficient in Microsoft OfficeAnalytical skillsMathematical aptitudeMechanical aptitudeTrendCommunication skillsTime management

Required

2+ years of experience and/or a 2-year Associates or Technical degree

Proficient in Microsoft Office

Strong analytical, mathematical, and mechanical aptitude

Preferred

Exposure to customer service, sales and/or purchasing (ideally in a manufacturing or distribution environment)

Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs

Working experience with Trend is a plus